Forum Discussion

Brass Contributor

Sep 22, 2016

Black bars not hiding in PowerPoint presentation mode

Normally, when presenting an uploaded PPT deck, putting it into full screen mode shows the black bars with controls on the top and bottom of the screen for a few seconds, and then the controls auto-h...

meetings

Laurie Pottmeyer

Silver Contributor

Sep 24, 2016

Hi Dale - I assume you already tried to unpin it using the little icon that looks like the push-pin? If that is clicked, it will pin the black bar & not hide. However, if you click it again, it will unpin the black bar and will hide until you hover back over it. Have a try. If that doesn't work, you'll want to contact support as that's not the anticipated behavior. Thanks!

Dale Christian

Brass Contributor

Sep 26, 2016

Thank you Laurie. I went to test this and after two weeks it's spontaneously working again. Go figure.

However, I don't see the push-pin on that screen. I've attached a screen shot.

Laurie Pottmeyer
Silver Contributor
Sep 27, 2016
Murphy's Law...what client is this?
- Dale Christian
  Brass Contributor
  Sep 28, 2016
  It's Windows 32 bit, 16.0.7301.1019, via O365.
  - Laurie Pottmeyer
    Silver Contributor
    Sep 28, 2016
    Ahh - you were sharing an uploaded PPT. When you share your desktop, you will see the push-pin but when you have an uploaded PPT, you won't see the pin.
    
    To hide the black bar, you will click in the slide area & it should go full screen. When you click above the slide, you'll get the black frame back.
    
    I hope that helps; it looks like it's working for you now.
    
    Thanks!
    
    Laurie