Forum Discussion
Dale Christian
Sep 22, 2016Brass Contributor
Black bars not hiding in PowerPoint presentation mode
Normally, when presenting an uploaded PPT deck, putting it into full screen mode shows the black bars with controls on the top and bottom of the screen for a few seconds, and then the controls auto-h...
Laurie Pottmeyer
Sep 24, 2016Silver Contributor
Hi Dale - I assume you already tried to unpin it using the little icon that looks like the push-pin? If that is clicked, it will pin the black bar & not hide. However, if you click it again, it will unpin the black bar and will hide until you hover back over it. Have a try. If that doesn't work, you'll want to contact support as that's not the anticipated behavior. Thanks!
- Dale ChristianSep 26, 2016Brass Contributor
Thank you Laurie. I went to test this and after two weeks it's spontaneously working again. Go figure.
However, I don't see the push-pin on that screen. I've attached a screen shot.
- Laurie PottmeyerSep 27, 2016Silver Contributor
Murphy's Law...what client is this?
- Dale ChristianSep 28, 2016Brass Contributor
It's Windows 32 bit, 16.0.7301.1019, via O365.