Repetition of examination

If you did not pass the AZ-500 exam, you can retake it, but Microsoft’s standard retake policy applies. The free retake offer depends on whether your registration was part of a specific promotion or voucher that included a “second shot.”

If your original exam purchase or voucher stated that a free retake was included, you’ll receive an email or confirmation in your Certification Dashboard once results are processed, with instructions to schedule the free attempt.

Otherwise, you’ll need to register and pay for the exam again through the Microsoft Certification portal. You can check your eligibility and any active offers by signing in to https://learn.microsoft.com/certifications
 → Profile → Exam Discounts.

Please note that Microsoft requires at least 24 hours before retaking the exam after a failed attempt.

If you did not pass the AZ-500 exam, you can retake it, but Microsoft’s standard retake policy applies. The free retake offer depends on whether your registration was part of a specific promotion or voucher that included a “second shot.”

If your original exam purchase or voucher stated that a free retake was included, you’ll receive an email or confirmation in your Certification Dashboard once results are processed, with instructions to schedule the free attempt.

Otherwise, you’ll need to register and pay for the exam again through the Microsoft Certification portal. You can check your eligibility and any active offers by signing in to https://learn.microsoft.com/certifications
 → Profile → Exam Discounts.

Please note that Microsoft requires at least 24 hours before retaking the exam after a failed attempt.

hi JomaTouu​ Failure is not final...im sure you might have lessons learnt...bad luck.

For Microsoft certification exams like AZ-500, if you don’t pass on your first attempt, you need to pay for each subsequent attempt. Microsoft doesn’t offer free retakes by default.

A few tips:

Check if your organization has exam vouchers or benefits that cover retakes.

Sometimes Microsoft Learn events, challenges, or training days provide free or discounted exam opportunities.

Make sure to review the exam skills outline and try the practice tests before retaking.

You can schedule a retake at any time, but it will generally require payment unless you have a voucher.