Forum Discussion
Lost my courses and level progress on my learn profile
Does anyone know how I can contact Microsoft about my learn account? I tried to log on using my work laptop and my profile has been reset back to 0. I've lost all of my achievements and learn...
Derek_Peterson my learn username is handyanasumitraatmaja
Derek_Peterson
Microsoft
MicrosoftIt appears as though your profile was created today. Is that correct?
Derek_Peterson the last one is indeed created today, but I also have old one with the same email and connected to the same MCID which I forgot the username. The old one that has all my progress and achievements is somehow gone as mentioned when I was about to log in to Learn today, I was prompted to create a new profile.
- I have been using ms learn since 2018. Wen i login to other Ms sites I see my actual profile and picture. But wen i login to ms learn, i see everything blank there is no display picture as well. So to me it seems that somehow microsoft has switched profiles.
- Same here
- Derek_PetersonThe Microsoft Learn Profile does not pull profile details from other Microsoft profiles.
