Problem generating certificate for the GitHub Copilot Fundamentals Part 2 of 2 learning path

Here are a few proven steps to resolve the issue with generating your Certificate for GitHub Copilot Fundamentals Part 2:

1.Clear Cache / Use Incognito

As one of the Microsoft Learn community members advised:

“Clear your browser cache or try using an incognito/private browser window.”

Sometimes stale data in your browser prevents updated completion status from reflecting correctly.

2.Ensure You're Using the Same Account

Double-check you're logged in with the same Microsoft (or GitHub-linked) account that you used to complete the modules. Using a different profile can block progress tracking.

github.com

3.Check Your Learning Transcript

Visit your transcript page:

https://learn.microsoft.com/en-us/users/me/transcript

Confirm whether the Part 2 modules are reflected there.

techcommunity.microsoft.com

If they show up as “Completed,” certificate generation might just be delayed or stuck.

4.Use the “Report a Problem” Link

If modules are marked complete yet no certificate appears:

Scroll to the bottom of the GitHub Copilot Fundamentals Part 2 learning path page.

Click on “Report a problem” and provide a detailed description including screenshots and URLs.

trainingsupport.microsoft.com

techcommunity.microsoft.com

who can investigate backend progress issues.