PL‑300 Exam Revoked After Official Break — Urgent Escalation | TrackingID#2603050050003216

Hello,

I first contacted OnVUE, and they immediately revoked my PL‑300 exam.
Microsoft later confirmed the revocation for this reason:
“unauthorized interruption (unscheduled break) and leaving the exam environment.”

However, I used an official Microsoft‑authorized unscheduled break by clicking “Take a Break”, exactly as documented for the PL‑300 exam.
I still had 40 minutes remaining and 6 case‑study questions left.

It is 2026, yet there is still a major contradiction between:

• Microsoft’s rules (which allow official breaks),
• and OnPersonVUE’s enforcement (which treats them as violations).
  Which rules should candidates follow?

Also, on Liberty Munson’s official announcement:
https://techcommunity.microsoft.com/blog/skills-hub-blog/unscheduled-breaks-now-available-in-most-exams-without-requesting-in-advance/3287005
several candidates reported the exact same issue, and Microsoft granted them a free retake.
Why not me?

I request:

• review by a higher‑level Microsoft Certification authority;
• confirmation whether Liberty Munson’s guidelines are still valid;
• and, if so, the free retake I am entitled to under Microsoft policy.

Please act quickly — my career depends on this certification.

MC TrackingID#2603050050003216

candidate id: MS1101060667‎

registration id: 528982313