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than_antono's avatar
than_antono
Copper Contributor
Jun 07, 2024

Unable to train Syntex Structured Document model

Hi all,

 

I am trying to create and train a Syntex model for the first time in my organization. I am going through the Content Center and, while a model is created when I hit the New Model button, when it goes to start the training process, I get the following error:

I have confirmed that there exists an entry for SharePointFormProcessing in a table called Packages in Dataverse. The same thing happens when trying to create a model locally in another site and regardless of whether I'm using a the freeform selection or layout method.

 

Does anyone have an idea what the problem might be?

3 Replies

  • Hi than_antono - I have the exact same problem in my tenant and a customers. I have an open support call that has been going on for a while!

     

    Did you ever find a resolution?

     

    I think it is Dataverse permissions to create Rows in a table when creating new models - would love it if you have fixed it through support?

     

    Thanks

    Leon

  • unlago's avatar
    unlago
    Copper Contributor
    Are you a powerplatform admin?
    I had similar issues and obtained a pp license and was made power platform admin.
    Then i had other different issues. I made myself "System Admin" in the default environment.
    Finally things ran smoothly.

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