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Word Online - Can't edit document with other people
Hi All, I am using SharePoint Online and the system said that I can't edit the document using word online. I am using the custom template in document library. Please advice. Thanks.
Custom template shouldn't hinder co-authoring, it's something in your actual template that would prevent it. Create a fairly basic Template and try to set that as the template. See if the problem persists. My guess is that it will be fine. There is something in the actual document used as a template that is preventing the Online editing, not necessarily anything to do with co-authoring, but just online client editing in general.
yes. i think so. Unfortunately I didn't see any articles about the custom template limitation for co-authoring. Anyway it should be allowed for co-authoring in office online instead of using desktop office.
Thanks.
Custom template shouldn't hinder co-authoring, it's something in your actual template that would prevent it. Create a fairly basic Template and try to set that as the template. See if the problem persists. My guess is that it will be fine. There is something in the actual document used as a template that is preventing the Online editing, not necessarily anything to do with co-authoring, but just online client editing in general.