Forum Discussion
CyRoAr
Jan 08, 2020Copper Contributor
Word documents missing pictures on some computers
Hi All, This one is a real challenge... We're recently rolled sharepoint out as a document store (Word .docx) Two computers, both running windows 10 and office 365. Same group policies. E...
- Jan 14, 2020
Hi All,
I noticed that when logging on, before OneDrive has had a chance to start and sync, the files are available and open correctly with pictures.
Reinstalling OneDrive & Office made no difference.
As a work around:
Open OneDrive settings.
Click the 'Office' tab
Untick 'Use Office applications to sync Offices files that I open'
Of course the downside to this is that we can longer edit files together.
Kind regards
Nathan
Andrew Hodges
Jan 08, 2020Bronze Contributor
Hi CyRoAr ,
Is this on the Online version of Word? Could be as simply as one user has zoom set to greater than 100% in their browser.
We have seen this in Word Online, usually for all users not just one and the solution is to open it in the Desktop version of Word, the Online version just doesnt have 100% of the functionality of the desktop version.
Andy
- CyRoArJan 09, 2020Copper Contributor
Morning Andrew Hodges
Thank you for the reply. Sadly, we all use the desktop version on a 365 business licence.
Maybe an Office reinstall would be a better next step for me than wiping the computer. I'll give that a go.
Kind regards
Nathan