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KatieWellbaum's avatar
KatieWellbaum
Copper Contributor
Dec 16, 2021

When using a document library to store emails for reference the time stamp is not correct

Trying to troubleshoot why when I add emails to the document library they are showing the wrong timestamp for when the email was sent. I have already double-checked my settings in outlook and the time zone is correct. 

 

When I save the email to my computer and pull the email back up in outlook it shows the correct timestamp for when the message was sent. When I save the email to my computer and try to upload it to the doc library that is when the timestamp is wrong. 

 

Any advice would be appreciated. 

  • KatieWellbaum 
    The standard email preview indeed shows the "incorrect" sent date. Actually this is the sent date in UTC. This is confusing for users, especially since the email in Outlook shows the local time.
    Several 3rd party providers of apps to view emails cater for this.
    Paul | SLIM Applications

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