Forum Discussion
"We couldn't find any results for" issue when searchig existing item in SharePoint list
Brent_Sipl That was for SharePoint but since OneDrive is SharePoint you can still do the same thing. You'll have to go through a bunch of clicks to get to the setting. in OneDrive click the cog setting wheel in top right. Then OneDrive Settings. Then on left More settings. Then under that is "Return to the old Site settings page" link.
In that under Site Administration click Site libraries and lists. Then customize "Documents", assuming that's what you are talking about is someone's OneDrive. Then under Advanced Settings link you'll find the "reindex" button.
If that doesn't work after a few hours, then I would look into the user account having the issue. Are they a full licensed user just like everyone else etc.? I'd reshare the folder directly with the user, and give it some time to see if there is something permission wise. Maybe they can access it, but maybe just through a link and it never got assigned direct permissions or something odd there.
- I'm already convinced it has to do with the account that is doing the searching, because it's only happening for that user, and it's happening across different shares, shared from different accounts. They are a full licensed user (Standard), and it has been working on these same shares for a year until yesterday. I reshared one of the shares, and we get search results, but the "Switch view options" drop down is still missing, and it doesn't search through subfolders like it does for other users. It looks like an interface change, but I don't see why they would break functionality.
