Forum Discussion
peterdeleu72
Mar 02, 2023Copper Contributor
Value in SharePoint list field disappears
In a SharePoint list I have a checkbox and a choice field with a lookup from another list. I create a new item and when selecting a value from the choice field and then checking the checkbox the valu...
- Sep 02, 2023Microsoft support: "As explained by my colleague, this issue was escalated to our Engineering team and a fix has been submitted to be deployed. We keep following up to get a quick traction on the next line of action."
Peter ...
Aug 25, 2023Copper Contributor
Update from Microsoft:
"We sincerely apologize this issue is taking this long due to the peculiar nature of the issue.
I just received an update from our escalation team,
Please be informed that our escalation has submitted a fix request for this behavior to our Product Group team, once. They receive an update; from the product group I would update you.
Meanwhile they would like you to perform these workarounds.
Click outside of the lookup column or using Tab to move to the next field, this will "lock" the value in the column and will not clear it:
Choose a value in the lookup column.
Tab out (click Tab) or click outside of the lookup column (instead of going immediately to change the yes/no field).
Now change the yes/no field
The lookup column value will not disappear."
"We sincerely apologize this issue is taking this long due to the peculiar nature of the issue.
I just received an update from our escalation team,
Please be informed that our escalation has submitted a fix request for this behavior to our Product Group team, once. They receive an update; from the product group I would update you.
Meanwhile they would like you to perform these workarounds.
Click outside of the lookup column or using Tab to move to the next field, this will "lock" the value in the column and will not clear it:
Choose a value in the lookup column.
Tab out (click Tab) or click outside of the lookup column (instead of going immediately to change the yes/no field).
Now change the yes/no field
The lookup column value will not disappear."
- peterdeleu72Sep 02, 2023Copper Contributor
account messup
- peterdeleu72Sep 02, 2023Copper ContributorMicrosoft support: "As explained by my colleague, this issue was escalated to our Engineering team and a fix has been submitted to be deployed. We keep following up to get a quick traction on the next line of action."
- JDDoesITSep 05, 2023Copper ContributorI think that the core cause of this issue could also causing this:
https://techcommunity.microsoft.com/t5/sharepoint/sharepoint-caching-problems-with-lists/m-p/2870798
And I took a video employing the workaround that was suggested... Did not work.