Forum Discussion

Copper Contributor

Aug 13, 2019

Users who belong to a distro unable to open Sharepoint file sent to them

Users who belong to a certain distro are unable to open a file shared to them via link from sharepoint. why is this happening?

SharePoint Online

ChrisWebbTech

MVP

Aug 14, 2019

Surprised it let you do that but distribute groups won’t work with specific people option. You would need to use anyone link or everyone in the org option when sending to a distro.

ronomatic
Copper Contributor
Aug 14, 2019
ChrisWebbTech

Thank you for that response. are you able to send me a link referencing what you have said?

which option are you talking about?

Thank you
- Rnishat0786
  Iron Contributor
  Aug 14, 2019
  ronomatic
  
  ChrisWebbTechis talking about Anonymous access - Anyone with the link....
  
  However before you do that could you ask the user to try opening the link in incognito mode.. most of the time that works...
  
  Thanks
  
  Robin Nishad
  - ronomatic
    Copper Contributor
    Aug 14, 2019
    Rnishat0786
    
    I started out with "Anonymous Access - Anyone with the link" first the switched to " Internal-Only people in your org"
    
    I dont know how i feel about asking users to switch to incognito mode to open this file.
    
    also the link comes in their email and they click it and it opens up the browser automatically. you want them to copy the link then place it in a browser running in incognito mode?
    
    Thank you