Forum Discussion
MartinDAZN
Feb 28, 2022Copper Contributor
Users can't create sites anymore
 Since 9th February 2022 our users can no longer create sites from the SharePoint online root site. Instead of asking them if they want a "Teams" site or a "Communication" site it is trying to create ...
- Mar 02, 2022Microsoft Support have informed me they fixed the issue by running some diagnostics repair on our tenant with one of their tools.
 
MartinDAZN
Mar 01, 2022Copper Contributor
Thanks for replying David,
I have tried a lot of things to fix this but to no avail.
To answer your questions:
I have allowed creation of sites...
All users see the "+Create Site" link on the SharePoint start page but they get the error when clicking it. The exception to this is users who have edit access to the home site - these users are asked to create a team subsite and it allows that. The other exception is SharePoint admins click the link and it behaves as it should asking which type of site to create.
MartinDAZN
Mar 01, 2022Copper Contributor
Hi David_Petree
I've had a ticket open with Microsoft for a whole week trying to figure this out and I just checked it today, and it's working as it should. The past consecutive 7 days it didn't work but has miraculously fixed itself over night!
I've had a ticket open with Microsoft for a whole week trying to figure this out and I just checked it today, and it's working as it should. The past consecutive 7 days it didn't work but has miraculously fixed itself over night!
- MartinDAZNMar 02, 2022Copper ContributorMicrosoft Support have informed me they fixed the issue by running some diagnostics repair on our tenant with one of their tools.