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fujionkambra's avatar
fujionkambra
Copper Contributor
Jun 12, 2022

User is unable to move files within Sharepoint online

User is unable to move files within Sharepoint online where their colleagues with same permissions are

We have an issue with a sharepoint site that a user has raised with me. 

When they right click on a file in their browser and try to move the file elsewhere, there is no "move"option. 

However their colleagues who have the exact same permissions, do get the option in the right-click menu to move. 

What would be causing this?

3 Replies

  • Sh4rep0int's avatar
    Sh4rep0int
    Copper Contributor
    This can occur when a user is trying to move documents in a Document Library web part, instead of within the Document Library itself. Verify the User is working from within the actual Document Library.
    • Jeff_Eppinette's avatar
      Jeff_Eppinette
      Copper Contributor

      I had no idea that "web part" vs "actual" was even a thing, but your advice solved my problem. Somehow, my team's bookmark linked to the web part. Thanks!