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Dean_Gross's avatar
Dean_Gross
Silver Contributor
Jun 20, 2018

User In Owner Role - No Search Results

While investigating a search problem (in Group enabled Team Sites) with MS Support, I discovered that if an account in an Office Group is assigned to the Owner Role, but not to the Member Role it will not get any search results. The user can create and edit documents, and navigate to them , but search does not find the files. I am being told that this is 'by-design' and the MS Support engineer is trying to find some documentation. This is occurring in Private group enabled sites, but not in Public group enabled sites.

 

This makes absolutely no sense to me and I consider this to be a major bug. If I can see the file and change the file, I should be able to search for the file. I should not have to assign a user to the Member role if they are in the Owner Role in the group.

 

Has anyone else experienced this behavior?

  • DurairajAvasi's avatar
    DurairajAvasi
    Copper Contributor

    Dean_Gross any update on this issue. I have this same issue - MSFT is sending me in rounds 🙂 any workaround that we can do to fix this? 

  • Well considering when your an owner you get added as a site collection admin to a site it should be irrelevant. Are you adding to the SharePoint owner group then accessing the site? I know it takes awhile for the owner to get added on as a site collection admin but that does seem kind of odd?
    • Dean_Gross's avatar
      Dean_Gross
      Silver Contributor

      As a follow up, I have found a bug that prevents search results from being returned as expected in Group enabled Team site searches 

      1. If the Office Group is Public and the user is only in the Group Owner role, then searching works as expected.
      2. If the Office Group is Private, then searching does Not work as expected. A user that is only in the Group Owner role does not get any search results - adding the user to the Group Member role causes the search results to be returned, but this should not be necessary.
      This bug does not affect users that are in Group Member role. 
      I am working with MS Support to get this fixed.
      Geir-Magnus Pettersen@ can you offer any information about this?
      • Turbodanar's avatar
        Turbodanar
        Copper Contributor
        Thanks for posting this. I ran across the same issue today. Was scratching my head why an owner could not search but a member with read only rights could search and get results.

        Big thumbs up.!!

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