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User get NO search result, other do?
I have a Group.
It's been running for months, no one uses it but me. Everyone else uses Powerapps to access information I make available to them. I am a global admin. I'm using the modern experience, Sharepoint Online.
When I type 6188 into my search bar, I'm provided with results. When a user who is just a member and NOT any type of admin, they also see results when 6188 is typed into the search bar.
Here is the rub. I have a user, who has admin and owner privileges, and they get 0 results. None. No matter what is typed in search, there are No Results.
I can't find anything online that covers my issue. Does anyone have some advice?
Thanks for your time.
- Easy fix. Add the user as a member to the same group. Wait a bit for index. Should fix issue.
2 Replies
BigBeuferd To explain a bit more to what ChrisWebbTech said. The issue is that in order for an item to be returned in search an access control entry from the searching user has to match the content. There are admin scenario's where an admin can access sites etc, but if the users ACL is not present on the items themselves, then nothing is returned in search.
So, either the user must be a member of the visitor/member/owner group on the site which is inherited down to all items, or part of an AD group with same rights.
When a user is added to the site, and inherited down to all items, this will be picked up eventually by a "security crawl" - typically within 24h. Depending on the timing/scenario, you can hit the "re-index this site" button on the search and offline availability settings page to ensure all present ACL's are indeed part of the indexed items - and it in theory be quicker compared to waiting for a "security crawl".
- Easy fix. Add the user as a member to the same group. Wait a bit for index. Should fix issue.
