Hello, any suggestion about the subject? We think to have no problem to create the backend via SharePoint or Microsoft Lists and glue all the stuff with Power Automate..but what for the front end pa...
MarcoMangianteIM for the IT Ticketing System at my company I built a system that uses Forms, SharePoint, Power Automate and Power Apps-customised SharePoint forms. We've had nearly 10000 tickets submitted and resolved in the last year.
1. The user in the business submits details of their issue via Microsoft Form form from our intranet.
2. A flow in Power Automate gets that form response and saves it to a "triage" list in SharePoint and sends an email from a shared mailbox to the IT Applications Manager alerting him to the new item, with a link to it. It also sends a confirmation email back to the user with the details of what they submitted and the ID number from the triage list.
3. The IT Applications Manager opens the ticket details which are in a Power Apps customised form and routes the ticket to one of 3 teams. Another flow adds the ticket to a separate "routed" list with the team, trhe details of the problem and who submitted it and a ticket number column which is populated by the ID from the triage list - so the ticket has the same number all the way through.
4. Each of the 3 teams has their own view of the routed list. They go into it and can assign it to a specific engineer via a Power Apps customised form. In that form they can add notes and can send an email to the user (via another flow). The user can reply to this email (via another flow) which will populate a column in the list. When the engineer has resolved the issue s/he can click a button in the customised form to trigger yet another flow to close the ticket, update the status and send a final email to the user.
So there are several flows running and we make heavy use of shared mailboxes. But it's quite intuitive and the system has allowed us to cancel an external contract for IT Support that wasn't providing the support we wanted and they didn't have the in-depth knowledge of our systems, so it has saved real money.
Hope that's useful. Come back with any questions.
Rob Los Gallardos Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)
wisina they are just buttons added to the Power Apps customised form. The two on the left each trigger a flow in Power Automate., the other 2 don't they just save or rest the form as appropriate.
Rob Los Gallardos Microsoft Power Automate Community Super User. Principal Consultant, SharePoint and Power Platform WSP Global (and classic 1967 Morris Traveller driver)
"}},"componentScriptGroups({\"componentId\":\"custom.widget.MicrosoftFooter\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/QueryHandler\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolvedBadge\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1744658874091"}],"message({\"id\":\"message:3117105\"})":{"__ref":"ForumTopicMessage:message:3117105"},"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1744658874091"}],"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/ThreadedReplyList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1744658874091"}],"message({\"id\":\"message:3117582\"})":{"__ref":"ForumReplyMessage:message:3117582"},"cachedText({\"lastModified\":\"1744658874091\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1744658874091"}],"message({\"id\":\"message:4210919\"})":{"__ref":"ForumReplyMessage:message:4210919"}},"CachedAsset:pages-1744408612838":{"__typename":"CachedAsset","id":"pages-1744408612838","value":[{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"UserBlogPermissions.Page","type":"COMMUNITY","urlPath":"/c/user-blog-permissions/page","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1730819800000,"localOverride":null,"page":{"id":"AllEvents","type":"CUSTOM","urlPath":"/Events","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1730819800000,"localOverride":null,"page":{"id":"CommunityHub.Page","type":"CUSTOM","urlPath":"/Directory","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1730819800000,"localOverride":null,"page":{"id":"AllBlogs.Page","type":"CUSTOM","urlPath":"/blogs","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744408612838,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Deleted","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"false","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MMM dd yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"Category:category:Content_Management":{"__typename":"Category","id":"category:Content_Management","entityType":"CATEGORY","displayId":"Content_Management","nodeType":"category","depth":3,"title":"Content Management","shortTitle":"Content Management","parent":{"__ref":"Category:category:products-services"}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Category:category:communities":{"__typename":"Category","id":"category:communities","displayId":"communities","nodeType":"category","depth":1,"parent":{"__ref":"Category:category:top"},"title":"Communities","entityType":"CATEGORY","shortTitle":"Communities"},"Category:category:products-services":{"__typename":"Category","id":"category:products-services","displayId":"products-services","nodeType":"category","depth":2,"parent":{"__ref":"Category:category:communities"},"title":"Products","entityType":"CATEGORY","shortTitle":"Products"},"Forum:board:SharePoint_General":{"__typename":"Forum","id":"board:SharePoint_General","entityType":"FORUM","displayId":"SharePoint_General","nodeType":"board","depth":4,"conversationStyle":"FORUM","title":"SharePoint","description":"Welcome to the SharePoint group! This is the place to discuss best practices, news, and the latest trends and topics related to SharePoint.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:Content_Management"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:gxcuf89792"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:communities"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:products-services"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:Content_Management"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Discussions","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"REVERSE_PUBLISH_TIME","repliesFormat":"threaded"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY","eventPath":"category:Content_Management/category:products-services/category:communities/community:gxcuf89792board:SharePoint_General/"},"Rank:rank:36":{"__typename":"Rank","id":"rank:36","position":17,"name":"Brass Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:36354":{"__typename":"User","id":"user:36354","uid":36354,"login":"MarcoMangianteIM","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:36"},"email":"","messagesCount":32,"biography":null,"topicsCount":12,"kudosReceivedCount":3,"kudosGivenCount":13,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-01-16T03:35:12.401-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:3117105":{"__typename":"ForumTopicMessage","uid":3117105,"subject":"Use SharePoint as Help Desk front end","id":"message:3117105","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:36354"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:SharePoint_General"},"conversation":{"__ref":"Conversation:conversation:3117105"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3117105"},"body@stripHtml({\"truncateLength\":200})":" Hello, any suggestion about the subject? We think to have no problem to create the backend via SharePoint or Microsoft Lists and glue all the stuff with Power Automate..but what for the front end pa...","body@stringLength":"1374","rawBody":"
Hello,
any suggestion about the subject? We think to have no problem to create the backend via SharePoint or Microsoft Lists and glue all the stuff with Power Automate..but what for the front end part?
We want to create a page where our customers create the tickets and where they can consult them or add comments; I created a team site and the inserted a web part for a list and and another for the list properties..but, we want, for example, that our customer can create and edit the tickets but nothing more on the site, but it seems impossible to do this with permissions.
Also, we'd like to create a better look and feel for the list properties web part, but how to do this?
If somene has experience with Atlassian Service Manager (or Desk) maybe know how they have paginated the various pages; I have also thought to create the ticket with Microsoft Forms, maybe insert it in a web part in the site, but it seems not so, how to say, beautiful to see; I also considered to render every ticket in a web part with inside the form modfied via Power Apps, but how to procede? And, the customer must have a license?
I know that there is a possibility to do this via Power Apps Portals, but for a small company the price is not affordable.
any suggestion about the subject? We think to have no problem to create the backend via SharePoint or Microsoft Lists and glue all the stuff with Power Automate..but what for the front end part?
We want to create a page where our customers create the tickets and where they can consult them or add comments; I created a team site and the inserted a web part for a list and and another for the list properties..but, we want, for example, that our customer can create and edit the tickets but nothing more on the site, but it seems impossible to do this with permissions.
Also, we'd like to create a better look and feel for the list properties web part, but how to do this?
If somene has experience with Atlassian Service Manager (or Desk) maybe know how they have paginated the various pages; I have also thought to create the ticket with Microsoft Forms, maybe insert it in a web part in the site, but it seems not so, how to say, beautiful to see; I also considered to render every ticket in a web part with inside the form modfied via Power Apps, but how to procede? And, the customer must have a license?
I know that there is a possibility to do this via Power Apps Portals, but for a small company the price is not affordable.
Any suggestion is appreciated.
--
Regards
"},"Conversation:conversation:3117105":{"__typename":"Conversation","id":"conversation:3117105","solved":false,"topic":{"__ref":"ForumTopicMessage:message:3117105"},"lastPostingActivityTime":"2024-08-05T16:07:06.171-07:00","lastPostTime":"2024-08-05T16:07:06.171-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:3117105":{"__typename":"ModerationData","id":"moderation_data:3117105","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:3117105_1":{"__typename":"Revision","id":"revision:3117105_1","lastEditTime":"2022-02-04T06:24:22.723-08:00"},"ForumReplyMessage:message:4210704":{"__typename":"ForumReplyMessage","id":"message:4210704","conversation":{"__ref":"Conversation:conversation:3117105"},"author":{"__ref":"User:user:2609840"},"revisionNum":1,"uid":4210704,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SharePoint_General"},"subject":"Re: Use SharePoint as Help Desk front end","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:4210704"},"parent":{"__ref":"ForumReplyMessage:message:3117582"},"body":"This looks awesome, how did you configure the buttons @ the bottom to save, make as closed and email?","body@stringLength":"101","rawBody":"This looks awesome, how did you configure the buttons @ the bottom to save, make as closed and email?","kudosSumWeight":0,"repliesCount":1,"postTime":"2024-08-05T12:26:39.053-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:4210704_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":563},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHwxMzI6MHxpbnQsNDIxMDkxOSw0MjEwOTE5","node":{"__ref":"ForumReplyMessage:message:4210919"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1744408612309":{"__typename":"CachedAsset","id":"theme:customTheme1-1744408612309","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"favicon-1730836283320.png","imageLastModified":"1730836286415","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"favicon-1730836271365.png","imageLastModified":"1730836274203","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1300px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"3px","borderRadius":"3px","borderRadiusLg":"5px","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"LIGHT","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#4099E2","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#148563","blogColor":"#1CBAA0","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#4C6B90","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#717171","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#0069D4","secondary":"#333333","bodyText":"#1E1E1E","bodyBg":"#FFFFFF","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#BC341B","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#D3F5A4","#243A5E"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Segoe UI","fontStyle":"NORMAL","fontWeight":"400","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"var(--lia-bs-border-radius-sm)","borderRadius":"var(--lia-bs-border-radius)","borderRadiusLg":"var(--lia-bs-border-radius-lg)","formTextMarginTop":"4px","textAreaBorderRadius":"var(--lia-bs-border-radius)","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":"","imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"10px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"10px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Segoe UI","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"Segoe UI","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"300","__typename":"FontStyleData"},{"style":"NORMAL","weight":"600","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"ITALIC","weight":"400","__typename":"FontStyleData"}],"assetNames":["SegoeUI-normal-400.woff2","SegoeUI-normal-300.woff2","SegoeUI-normal-600.woff2","SegoeUI-normal-700.woff2","SegoeUI-italic-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"MWF Fluent Icons","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["MWFFluentIcons-normal-400.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1744658874091","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1744658874091","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:o365.prod:pages/forums/ForumMessagePage:board:SharePoint_General-1744658876067":{"__typename":"CachedAsset","id":"quilt:o365.prod:pages/forums/ForumMessagePage:board:SharePoint_General-1744658876067","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"section-1733174818610","layout":"ONE_COLUMN","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"OneColumnQuiltSection","columnMap":{"main":[],"__typename":"OneSectionColumns"}},{"id":"message-list","layout":"MAIN_SIDE","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"custom.widget.Social_Sharing","className":null,"props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"Share","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Featured_Resources","className":null,"props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"Resources","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1744658874091","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived","section.TqVYTs.title":"Forum Discussion"},"localOverride":false},"CachedAsset:quiltWrapper:o365.prod:Common:1744408428950":{"__typename":"CachedAsset","id":"quiltWrapper:o365.prod:Common:1744408428950","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":true,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"className":"QuiltComponent_lia-component-edit-mode__0nCcm","links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"INTERNAL","id":"gxcuf89792","params":{},"routeName":"CommunityPage"},{"children":[],"linkType":"EXTERNAL","id":"external-link","url":"/Directory","target":"SELF"},{"children":[{"linkType":"INTERNAL","id":"microsoft365","params":{"categoryId":"microsoft365"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"microsoft-teams","params":{"categoryId":"MicrosoftTeams"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"windows","params":{"categoryId":"Windows"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"microsoft-securityand-compliance","params":{"categoryId":"microsoft-security"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"outlook","params":{"categoryId":"Outlook"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"planner","params":{"categoryId":"Planner"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"windows-server","params":{"categoryId":"Windows-Server"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"azure","params":{"categoryId":"Azure"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"exchange","params":{"categoryId":"Exchange"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"microsoft-endpoint-manager","params":{"categoryId":"microsoft-endpoint-manager"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"s-q-l-server","params":{"categoryId":"SQL-Server"},"routeName":"CategoryPage"},{"linkType":"EXTERNAL","id":"external-link-2","url":"/Directory","target":"SELF"}],"linkType":"EXTERNAL","id":"communities","url":"/","target":"BLANK"},{"children":[{"linkType":"INTERNAL","id":"education-sector","params":{"categoryId":"EducationSector"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"a-i","params":{"categoryId":"AI"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"i-t-ops-talk","params":{"categoryId":"ITOpsTalk"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"partner-community","params":{"categoryId":"PartnerCommunity"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"microsoft-mechanics","params":{"categoryId":"MicrosoftMechanics"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"healthcare-and-life-sciences","params":{"categoryId":"HealthcareAndLifeSciences"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"public-sector","params":{"categoryId":"PublicSector"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"io-t","params":{"categoryId":"IoT"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"driving-adoption","params":{"categoryId":"DrivingAdoption"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"s-m-b","params":{"categoryId":"SMB"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"startupsat-microsoft","params":{"categoryId":"StartupsatMicrosoft"},"routeName":"CategoryPage"},{"linkType":"EXTERNAL","id":"external-link-1","url":"/Directory","target":"SELF"}],"linkType":"EXTERNAL","id":"communities-1","url":"/","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external","url":"/Blogs","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external-1","url":"/Events","target":"SELF"},{"children":[{"linkType":"INTERNAL","id":"microsoft-learn-1","params":{"categoryId":"MicrosoftLearn"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"microsoft-learn-blog","params":{"boardId":"MicrosoftLearnBlog","categoryId":"MicrosoftLearn"},"routeName":"BlogBoardPage"},{"linkType":"EXTERNAL","id":"external-10","url":"https://learningroomdirectory.microsoft.com/","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-3","url":"https://docs.microsoft.com/learn/dynamics365/?WT.mc_id=techcom_header-webpage-m365","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-4","url":"https://docs.microsoft.com/learn/m365/?wt.mc_id=techcom_header-webpage-m365","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-5","url":"https://docs.microsoft.com/learn/topics/sci/?wt.mc_id=techcom_header-webpage-m365","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-6","url":"https://docs.microsoft.com/learn/powerplatform/?wt.mc_id=techcom_header-webpage-powerplatform","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-7","url":"https://docs.microsoft.com/learn/github/?wt.mc_id=techcom_header-webpage-github","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-8","url":"https://docs.microsoft.com/learn/teams/?wt.mc_id=techcom_header-webpage-teams","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-9","url":"https://docs.microsoft.com/learn/dotnet/?wt.mc_id=techcom_header-webpage-dotnet","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-2","url":"https://docs.microsoft.com/learn/azure/?WT.mc_id=techcom_header-webpage-m365","target":"BLANK"}],"linkType":"INTERNAL","id":"microsoft-learn","params":{"categoryId":"MicrosoftLearn"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"community-info-center","params":{"categoryId":"Community-Info-Center"},"routeName":"CategoryPage"}]},"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","controllerHighlightColor":"hsla(30, 100%, 50%)","linkFontWeight":"400","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkBoxShadowHover":"none","linkFontSize":"14px","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","hamburgerColor":"var(--lia-nav-controller-icon-color)","linkTextBorderBottom":"none","brandLogoHeight":"30px","linkBgHoverColor":"transparent","linkLetterSpacing":"normal","collapseMenuDividerOpacity":0.16,"dropdownPaddingBottom":"15px","paddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","collapseMenuDividerBg":"var(--lia-nav-link-color)","linkColor":"var(--lia-bs-body-color)","linkJustifyContent":"flex-start","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-body-color)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"2px solid var(--lia-bs-body-color)","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","linkPaddingX":"10px","linkPaddingY":"5px","paddingTop":"15px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkBgColor":"transparent","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"showSearchIcon":false,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"transparent","linkHighlightColor":"var(--lia-bs-primary)","visualEffects":{"showBottomBorder":true},"linkTextColor":"var(--lia-bs-gray-700)"},"__typename":"QuiltComponent"},{"id":"custom.widget.community_banner","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"usePageWidth":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.HeroBanner","props":{"widgetVisibility":"signedInOrAnonymous","usePageWidth":false,"useTitle":true,"cMax_items":3,"useBackground":false,"title":"","lazyLoad":false,"widgetChooser":"custom.widget.HeroBanner"},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.MicrosoftFooter","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1744658874091","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.community_banner-en-1744408645115":{"__typename":"CachedAsset","id":"component:custom.widget.community_banner-en-1744408645115","value":{"component":{"id":"custom.widget.community_banner","template":{"id":"community_banner","markupLanguage":"HANDLEBARS","style":".community-banner {\n a.top-bar.btn {\n top: 0px;\n width: 100%;\n z-index: 999;\n text-align: center;\n left: 0px;\n background: #0068b8;\n color: white;\n padding: 10px 0px;\n display: block;\n box-shadow: none !important;\n border: none !important;\n border-radius: none !important;\n margin: 0px !important;\n font-size: 14px;\n }\n}\n","texts":null,"defaults":{"config":{"applicablePages":[],"description":"community announcement text","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.community_banner","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"community announcement text","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_community_banner_community-banner_1x9u2_1 {\n a.custom_widget_community_banner_top-bar_1x9u2_2.custom_widget_community_banner_btn_1x9u2_2 {\n top: 0;\n width: 100%;\n z-index: 999;\n text-align: center;\n left: 0;\n background: #0068b8;\n color: white;\n padding: 0.625rem 0;\n display: block;\n box-shadow: none !important;\n border: none !important;\n border-radius: none !important;\n margin: 0 !important;\n font-size: 0.875rem;\n }\n}\n","tokens":{"community-banner":"custom_widget_community_banner_community-banner_1x9u2_1","top-bar":"custom_widget_community_banner_top-bar_1x9u2_2","btn":"custom_widget_community_banner_btn_1x9u2_2"}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.HeroBanner-en-1744408645115":{"__typename":"CachedAsset","id":"component:custom.widget.HeroBanner-en-1744408645115","value":{"component":{"id":"custom.widget.HeroBanner","template":{"id":"HeroBanner","markupLanguage":"REACT","style":null,"texts":{"searchPlaceholderText":"Search this community","followActionText":"Follow","unfollowActionText":"Following","searchOnHoverText":"Please enter your search term(s) and then press return key to complete a search.","blogs.sidebar.pagetitle":"Latest Blogs | Microsoft Tech Community","followThisNode":"Follow this node","unfollowThisNode":"Unfollow this node"},"defaults":{"config":{"applicablePages":[],"description":null,"fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[{"id":"max_items","dataType":"NUMBER","list":false,"defaultValue":"3","label":"Max Items","description":"The maximum number of items to display in the carousel","possibleValues":null,"control":"INPUT","__typename":"PropDefinition"}],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.HeroBanner","form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cMax_items","validation":null,"noValidation":null,"dataType":"NUMBER","list":false,"control":"INPUT","defaultValue":"3","label":"Max Items","description":"The maximum number of items to display in the carousel","possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cMax_items","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_HeroBanner_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"},"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":null,"fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[{"id":"max_items","dataType":"NUMBER","list":false,"defaultValue":"3","label":"Max Items","description":"The maximum number of items to display in the carousel","possibleValues":null,"control":"INPUT","__typename":"PropDefinition"}],"__typename":"ComponentProperties"},"form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cMax_items","validation":null,"noValidation":null,"dataType":"NUMBER","list":false,"control":"INPUT","defaultValue":"3","label":"Max Items","description":"The maximum number of items to display in the carousel","possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cMax_items","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_HeroBanner_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"},"__typename":"Component","localOverride":false},"globalCss":null,"form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cMax_items","validation":null,"noValidation":null,"dataType":"NUMBER","list":false,"control":"INPUT","defaultValue":"3","label":"Max Items","description":"The maximum number of items to display in the carousel","possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cMax_items","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_HeroBanner_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"}},"localOverride":false},"CachedAsset:component:custom.widget.Social_Sharing-en-1744408645115":{"__typename":"CachedAsset","id":"component:custom.widget.Social_Sharing-en-1744408645115","value":{"component":{"id":"custom.widget.Social_Sharing","template":{"id":"Social_Sharing","markupLanguage":"HANDLEBARS","style":".social-share {\n .sharing-options {\n position: relative;\n margin: 0;\n padding: 0;\n line-height: 10px;\n display: flex;\n justify-content: left;\n gap: 5px;\n list-style-type: none;\n li {\n text-align: left;\n a {\n min-width: 30px;\n min-height: 30px;\n display: block;\n padding: 1px;\n .social-share-linkedin {\n img {\n background-color: rgb(0, 119, 181);\n }\n }\n .social-share-facebook {\n img {\n background-color: rgb(59, 89, 152);\n }\n }\n .social-share-x {\n img {\n background-color: rgb(0, 0, 0);\n }\n }\n .social-share-rss {\n img {\n background-color: rgb(0, 0, 0);\n }\n }\n .social-share-reddit {\n img {\n background-color: rgb(255, 69, 0);\n }\n }\n .social-share-email {\n img {\n background-color: rgb(132, 132, 132);\n }\n }\n }\n a {\n img {\n height: 2rem;\n }\n }\n }\n }\n}\n","texts":null,"defaults":{"config":{"applicablePages":[],"description":"Adds buttons to share to various social media websites","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Social_Sharing","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Adds buttons to share to various social media websites","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_Social_Sharing_social-share_c7xxz_1 {\n .custom_widget_Social_Sharing_sharing-options_c7xxz_2 {\n position: relative;\n margin: 0;\n padding: 0;\n line-height: 0.625rem;\n display: flex;\n justify-content: left;\n gap: 0.3125rem;\n list-style-type: none;\n li {\n text-align: left;\n a {\n min-width: 1.875rem;\n min-height: 1.875rem;\n display: block;\n padding: 0.0625rem;\n .custom_widget_Social_Sharing_social-share-linkedin_c7xxz_18 {\n img {\n background-color: rgb(0, 119, 181);\n }\n }\n .custom_widget_Social_Sharing_social-share-facebook_c7xxz_23 {\n img {\n background-color: rgb(59, 89, 152);\n }\n }\n .custom_widget_Social_Sharing_social-share-x_c7xxz_28 {\n img {\n background-color: rgb(0, 0, 0);\n }\n }\n .custom_widget_Social_Sharing_social-share-rss_c7xxz_33 {\n img {\n background-color: rgb(0, 0, 0);\n }\n }\n .custom_widget_Social_Sharing_social-share-reddit_c7xxz_38 {\n img {\n background-color: rgb(255, 69, 0);\n }\n }\n .custom_widget_Social_Sharing_social-share-email_c7xxz_43 {\n img {\n background-color: rgb(132, 132, 132);\n }\n }\n }\n a {\n img {\n height: 2rem;\n }\n }\n }\n }\n}\n","tokens":{"social-share":"custom_widget_Social_Sharing_social-share_c7xxz_1","sharing-options":"custom_widget_Social_Sharing_sharing-options_c7xxz_2","social-share-linkedin":"custom_widget_Social_Sharing_social-share-linkedin_c7xxz_18","social-share-facebook":"custom_widget_Social_Sharing_social-share-facebook_c7xxz_23","social-share-x":"custom_widget_Social_Sharing_social-share-x_c7xxz_28","social-share-rss":"custom_widget_Social_Sharing_social-share-rss_c7xxz_33","social-share-reddit":"custom_widget_Social_Sharing_social-share-reddit_c7xxz_38","social-share-email":"custom_widget_Social_Sharing_social-share-email_c7xxz_43"}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Featured_Resources-en-1744408645115":{"__typename":"CachedAsset","id":"component:custom.widget.Featured_Resources-en-1744408645115","value":{"component":{"id":"custom.widget.Featured_Resources","template":{"id":"Featured_Resources","markupLanguage":"REACT","style":null,"texts":{"resourceTitle":"Title","titlePlaceholder":"Resource title","urlPlaceholder":"Resource URL","resourceUrl":"URL","addResource":"Add Resource","cancel":"Cancel","removeResource":"Remove Resource","error":"Error","itemNotSaved":"Item not saved. {message}","errorMessage":"An error occurred. Please try again."},"defaults":{"config":{"applicablePages":[],"description":null,"fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Featured_Resources","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":null,"fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.MicrosoftFooter-en-1744408645115":{"__typename":"CachedAsset","id":"component:custom.widget.MicrosoftFooter-en-1744408645115","value":{"component":{"id":"custom.widget.MicrosoftFooter","template":{"id":"MicrosoftFooter","markupLanguage":"HANDLEBARS","style":".context-uhf {\n min-width: 280px;\n font-size: 15px;\n box-sizing: border-box;\n -ms-text-size-adjust: 100%;\n -webkit-text-size-adjust: 100%;\n & *,\n & *:before,\n & *:after {\n box-sizing: inherit;\n }\n a.c-uhff-link {\n color: #616161;\n word-break: break-word;\n text-decoration: none;\n }\n &a:link,\n &a:focus,\n &a:hover,\n &a:active,\n &a:visited {\n text-decoration: none;\n color: inherit;\n }\n & div {\n font-family: 'Segoe UI', SegoeUI, 'Helvetica Neue', Helvetica, Arial, sans-serif;\n }\n}\n.c-uhff {\n background: #f2f2f2;\n margin: -1.5625;\n width: auto;\n height: auto;\n}\n.c-uhff-nav {\n margin: 0 auto;\n max-width: calc(1600px + 10%);\n padding: 0 5%;\n box-sizing: inherit;\n &:before,\n &:after {\n content: ' ';\n display: table;\n clear: left;\n }\n @media only screen and (max-width: 1083px) {\n padding-left: 12px;\n }\n .c-heading-4 {\n color: #616161;\n word-break: break-word;\n font-size: 15px;\n line-height: 20px;\n padding: 36px 0 4px;\n font-weight: 600;\n }\n .c-uhff-nav-row {\n .c-uhff-nav-group {\n display: block;\n float: left;\n min-height: 1px;\n vertical-align: text-top;\n padding: 0 12px;\n width: 100%;\n zoom: 1;\n &:first-child {\n padding-left: 0;\n @media only screen and (max-width: 1083px) {\n padding-left: 12px;\n }\n }\n @media only screen and (min-width: 540px) and (max-width: 1082px) {\n width: 33.33333%;\n }\n @media only screen and (min-width: 1083px) {\n width: 16.6666666667%;\n }\n ul.c-list.f-bare {\n font-size: 11px;\n line-height: 16px;\n margin-top: 0;\n margin-bottom: 0;\n padding-left: 0;\n list-style-type: none;\n li {\n word-break: break-word;\n padding: 8px 0;\n margin: 0;\n }\n }\n }\n }\n}\n.c-uhff-base {\n background: #f2f2f2;\n margin: 0 auto;\n max-width: calc(1600px + 10%);\n padding: 30px 5% 16px;\n &:before,\n &:after {\n content: ' ';\n display: table;\n }\n &:after {\n clear: both;\n }\n a.c-uhff-ccpa {\n font-size: 11px;\n line-height: 16px;\n float: left;\n margin: 3px 0;\n }\n a.c-uhff-ccpa:hover {\n text-decoration: underline;\n }\n ul.c-list {\n font-size: 11px;\n line-height: 16px;\n float: right;\n margin: 3px 0;\n color: #616161;\n li {\n padding: 0 24px 4px 0;\n display: inline-block;\n }\n }\n .c-list.f-bare {\n padding-left: 0;\n list-style-type: none;\n }\n @media only screen and (max-width: 1083px) {\n display: flex;\n flex-wrap: wrap;\n padding: 30px 24px 16px;\n }\n}\n\n.social-share {\n position: fixed;\n top: 60%;\n transform: translateY(-50%);\n left: 0;\n z-index: 1000;\n}\n\n.sharing-options {\n list-style: none;\n padding: 0;\n margin: 0;\n display: block;\n flex-direction: column;\n background-color: white;\n width: 43px;\n border-radius: 0px 7px 7px 0px;\n}\n.linkedin-icon {\n border-top-right-radius: 7px;\n}\n.linkedin-icon:hover {\n border-radius: 0;\n}\n.social-share-rss-image {\n border-bottom-right-radius: 7px;\n}\n.social-share-rss-image:hover {\n border-radius: 0;\n}\n\n.social-link-footer {\n position: relative;\n display: block;\n margin: -2px 0;\n transition: all 0.2s ease;\n}\n.social-link-footer:hover .linkedin-icon {\n border-radius: 0;\n}\n.social-link-footer:hover .social-share-rss-image {\n border-radius: 0;\n}\n\n.social-link-footer img {\n width: 40px;\n height: auto;\n transition: filter 0.3s ease;\n}\n\n.social-share-list {\n width: 40px;\n}\n.social-share-rss-image {\n width: 40px;\n}\n\n.share-icon {\n border: 2px solid transparent;\n display: inline-block;\n position: relative;\n}\n\n.share-icon:hover {\n opacity: 1;\n border: 2px solid white;\n box-sizing: border-box;\n}\n\n.share-icon:hover .label {\n opacity: 1;\n visibility: visible;\n border: 2px solid white;\n box-sizing: border-box;\n border-left: none;\n}\n\n.label {\n position: absolute;\n left: 100%;\n white-space: nowrap;\n opacity: 0;\n visibility: hidden;\n transition: all 0.2s ease;\n color: white;\n border-radius: 0 10 0 10px;\n top: 50%;\n transform: translateY(-50%);\n height: 40px;\n border-radius: 0 6px 6px 0;\n display: flex;\n align-items: center;\n justify-content: center;\n padding: 20px 5px 20px 8px;\n margin-left: -1px;\n}\n.linkedin {\n background-color: #0474b4;\n}\n.facebook {\n background-color: #3c5c9c;\n}\n.twitter {\n background-color: white;\n color: black;\n}\n.reddit {\n background-color: #fc4404;\n}\n.mail {\n background-color: #848484;\n}\n.bluesky {\n background-color: white;\n color: black;\n}\n.rss {\n background-color: #ec7b1c;\n}\n#RSS {\n width: 40px;\n height: 40px;\n}\n\n@media (max-width: 991px) {\n .social-share {\n display: none;\n }\n}\n","texts":{"New tab":"What's New","New 1":"Surface Laptop Studio 2","New 2":"Surface Laptop Go 3","New 3":"Surface Pro 9","New 4":"Surface Laptop 5","New 5":"Surface Studio 2+","New 6":"Copilot in Windows","New 7":"Microsoft 365","New 8":"Windows 11 apps","Store tab":"Microsoft Store","Store 1":"Account Profile","Store 2":"Download Center","Store 3":"Microsoft Store Support","Store 4":"Returns","Store 5":"Order tracking","Store 6":"Certified Refurbished","Store 7":"Microsoft Store Promise","Store 8":"Flexible Payments","Education tab":"Education","Edu 1":"Microsoft in education","Edu 2":"Devices for education","Edu 3":"Microsoft Teams for Education","Edu 4":"Microsoft 365 Education","Edu 5":"How to buy for your school","Edu 6":"Educator Training and development","Edu 7":"Deals for students and parents","Edu 8":"Azure for students","Business tab":"Business","Bus 1":"Microsoft Cloud","Bus 2":"Microsoft Security","Bus 3":"Dynamics 365","Bus 4":"Microsoft 365","Bus 5":"Microsoft Power Platform","Bus 6":"Microsoft Teams","Bus 7":"Microsoft Industry","Bus 8":"Small Business","Developer tab":"Developer & IT","Dev 1":"Azure","Dev 2":"Developer Center","Dev 3":"Documentation","Dev 4":"Microsoft Learn","Dev 5":"Microsoft Tech Community","Dev 6":"Azure Marketplace","Dev 7":"AppSource","Dev 8":"Visual Studio","Company tab":"Company","Com 1":"Careers","Com 2":"About Microsoft","Com 3":"Company News","Com 4":"Privacy at Microsoft","Com 5":"Investors","Com 6":"Diversity and inclusion","Com 7":"Accessiblity","Com 8":"Sustainibility"},"defaults":{"config":{"applicablePages":[],"description":"The Microsoft Footer","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.MicrosoftFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"The Microsoft Footer","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_MicrosoftFooter_context-uhf_105bp_1 {\n min-width: 17.5rem;\n font-size: 0.9375rem;\n box-sizing: border-box;\n -ms-text-size-adjust: 100%;\n -webkit-text-size-adjust: 100%;\n & *,\n & *:before,\n & *:after {\n box-sizing: inherit;\n }\n a.custom_widget_MicrosoftFooter_c-uhff-link_105bp_12 {\n color: #616161;\n word-break: break-word;\n text-decoration: none;\n }\n &a:link,\n &a:focus,\n &a:hover,\n &a:active,\n &a:visited {\n text-decoration: none;\n color: inherit;\n }\n & div {\n font-family: 'Segoe UI', SegoeUI, 'Helvetica Neue', Helvetica, Arial, sans-serif;\n }\n}\n.custom_widget_MicrosoftFooter_c-uhff_105bp_12 {\n background: #f2f2f2;\n margin: -1.5625;\n width: auto;\n height: auto;\n}\n.custom_widget_MicrosoftFooter_c-uhff-nav_105bp_35 {\n margin: 0 auto;\n max-width: calc(100rem + 10%);\n padding: 0 5%;\n box-sizing: inherit;\n &:before,\n &:after {\n content: ' ';\n display: table;\n clear: left;\n }\n @media only screen and (max-width: 1083px) {\n padding-left: 0.75rem;\n }\n .custom_widget_MicrosoftFooter_c-heading-4_105bp_49 {\n color: #616161;\n word-break: break-word;\n font-size: 0.9375rem;\n line-height: 1.25rem;\n padding: 2.25rem 0 0.25rem;\n font-weight: 600;\n }\n .custom_widget_MicrosoftFooter_c-uhff-nav-row_105bp_57 {\n .custom_widget_MicrosoftFooter_c-uhff-nav-group_105bp_58 {\n display: block;\n float: left;\n min-height: 0.0625rem;\n vertical-align: text-top;\n padding: 0 0.75rem;\n width: 100%;\n zoom: 1;\n &:first-child {\n padding-left: 0;\n @media only screen and (max-width: 1083px) {\n padding-left: 0.75rem;\n }\n }\n @media only screen and (min-width: 540px) and (max-width: 1082px) {\n width: 33.33333%;\n }\n @media only screen and (min-width: 1083px) {\n width: 16.6666666667%;\n }\n ul.custom_widget_MicrosoftFooter_c-list_105bp_78.custom_widget_MicrosoftFooter_f-bare_105bp_78 {\n font-size: 0.6875rem;\n line-height: 1rem;\n margin-top: 0;\n margin-bottom: 0;\n padding-left: 0;\n list-style-type: none;\n li {\n word-break: break-word;\n padding: 0.5rem 0;\n margin: 0;\n }\n }\n }\n }\n}\n.custom_widget_MicrosoftFooter_c-uhff-base_105bp_94 {\n background: #f2f2f2;\n margin: 0 auto;\n max-width: calc(100rem + 10%);\n padding: 1.875rem 5% 1rem;\n &:before,\n &:after {\n content: ' ';\n display: table;\n }\n &:after {\n clear: both;\n }\n a.custom_widget_MicrosoftFooter_c-uhff-ccpa_105bp_107 {\n font-size: 0.6875rem;\n line-height: 1rem;\n float: left;\n margin: 0.1875rem 0;\n }\n a.custom_widget_MicrosoftFooter_c-uhff-ccpa_105bp_107:hover {\n text-decoration: underline;\n }\n ul.custom_widget_MicrosoftFooter_c-list_105bp_78 {\n font-size: 0.6875rem;\n line-height: 1rem;\n float: right;\n margin: 0.1875rem 0;\n color: #616161;\n li {\n padding: 0 1.5rem 0.25rem 0;\n display: inline-block;\n }\n }\n .custom_widget_MicrosoftFooter_c-list_105bp_78.custom_widget_MicrosoftFooter_f-bare_105bp_78 {\n padding-left: 0;\n list-style-type: none;\n }\n @media only screen and (max-width: 1083px) {\n display: flex;\n flex-wrap: wrap;\n padding: 1.875rem 1.5rem 1rem;\n }\n}\n.custom_widget_MicrosoftFooter_social-share_105bp_138 {\n position: fixed;\n top: 60%;\n transform: translateY(-50%);\n left: 0;\n z-index: 1000;\n}\n.custom_widget_MicrosoftFooter_sharing-options_105bp_146 {\n list-style: none;\n padding: 0;\n margin: 0;\n display: block;\n flex-direction: column;\n background-color: white;\n width: 2.6875rem;\n border-radius: 0 0.4375rem 0.4375rem 0;\n}\n.custom_widget_MicrosoftFooter_linkedin-icon_105bp_156 {\n border-top-right-radius: 7px;\n}\n.custom_widget_MicrosoftFooter_linkedin-icon_105bp_156:hover {\n border-radius: 0;\n}\n.custom_widget_MicrosoftFooter_social-share-rss-image_105bp_162 {\n border-bottom-right-radius: 7px;\n}\n.custom_widget_MicrosoftFooter_social-share-rss-image_105bp_162:hover {\n border-radius: 0;\n}\n.custom_widget_MicrosoftFooter_social-link-footer_105bp_169 {\n position: relative;\n display: block;\n margin: -0.125rem 0;\n transition: all 0.2s ease;\n}\n.custom_widget_MicrosoftFooter_social-link-footer_105bp_169:hover .custom_widget_MicrosoftFooter_linkedin-icon_105bp_156 {\n border-radius: 0;\n}\n.custom_widget_MicrosoftFooter_social-link-footer_105bp_169:hover .custom_widget_MicrosoftFooter_social-share-rss-image_105bp_162 {\n border-radius: 0;\n}\n.custom_widget_MicrosoftFooter_social-link-footer_105bp_169 img {\n width: 2.5rem;\n height: auto;\n transition: filter 0.3s ease;\n}\n.custom_widget_MicrosoftFooter_social-share-list_105bp_188 {\n width: 2.5rem;\n}\n.custom_widget_MicrosoftFooter_social-share-rss-image_105bp_162 {\n width: 2.5rem;\n}\n.custom_widget_MicrosoftFooter_share-icon_105bp_195 {\n border: 2px solid transparent;\n display: inline-block;\n position: relative;\n}\n.custom_widget_MicrosoftFooter_share-icon_105bp_195:hover {\n opacity: 1;\n border: 2px solid white;\n box-sizing: border-box;\n}\n.custom_widget_MicrosoftFooter_share-icon_105bp_195:hover .custom_widget_MicrosoftFooter_label_105bp_207 {\n opacity: 1;\n visibility: visible;\n border: 2px solid white;\n box-sizing: border-box;\n border-left: none;\n}\n.custom_widget_MicrosoftFooter_label_105bp_207 {\n position: absolute;\n left: 100%;\n white-space: nowrap;\n opacity: 0;\n visibility: hidden;\n transition: all 0.2s ease;\n color: white;\n border-radius: 0 10 0 0.625rem;\n top: 50%;\n transform: translateY(-50%);\n height: 2.5rem;\n border-radius: 0 0.375rem 0.375rem 0;\n display: flex;\n align-items: center;\n justify-content: center;\n padding: 1.25rem 0.3125rem 1.25rem 0.5rem;\n margin-left: -0.0625rem;\n}\n.custom_widget_MicrosoftFooter_linkedin_105bp_156 {\n background-color: #0474b4;\n}\n.custom_widget_MicrosoftFooter_facebook_105bp_237 {\n background-color: #3c5c9c;\n}\n.custom_widget_MicrosoftFooter_twitter_105bp_240 {\n background-color: white;\n color: black;\n}\n.custom_widget_MicrosoftFooter_reddit_105bp_244 {\n background-color: #fc4404;\n}\n.custom_widget_MicrosoftFooter_mail_105bp_247 {\n background-color: #848484;\n}\n.custom_widget_MicrosoftFooter_bluesky_105bp_250 {\n background-color: white;\n color: black;\n}\n.custom_widget_MicrosoftFooter_rss_105bp_254 {\n background-color: #ec7b1c;\n}\n#custom_widget_MicrosoftFooter_RSS_105bp_1 {\n width: 2.5rem;\n height: 2.5rem;\n}\n@media (max-width: 991px) {\n .custom_widget_MicrosoftFooter_social-share_105bp_138 {\n display: none;\n }\n}\n","tokens":{"context-uhf":"custom_widget_MicrosoftFooter_context-uhf_105bp_1","c-uhff-link":"custom_widget_MicrosoftFooter_c-uhff-link_105bp_12","c-uhff":"custom_widget_MicrosoftFooter_c-uhff_105bp_12","c-uhff-nav":"custom_widget_MicrosoftFooter_c-uhff-nav_105bp_35","c-heading-4":"custom_widget_MicrosoftFooter_c-heading-4_105bp_49","c-uhff-nav-row":"custom_widget_MicrosoftFooter_c-uhff-nav-row_105bp_57","c-uhff-nav-group":"custom_widget_MicrosoftFooter_c-uhff-nav-group_105bp_58","c-list":"custom_widget_MicrosoftFooter_c-list_105bp_78","f-bare":"custom_widget_MicrosoftFooter_f-bare_105bp_78","c-uhff-base":"custom_widget_MicrosoftFooter_c-uhff-base_105bp_94","c-uhff-ccpa":"custom_widget_MicrosoftFooter_c-uhff-ccpa_105bp_107","social-share":"custom_widget_MicrosoftFooter_social-share_105bp_138","sharing-options":"custom_widget_MicrosoftFooter_sharing-options_105bp_146","linkedin-icon":"custom_widget_MicrosoftFooter_linkedin-icon_105bp_156","social-share-rss-image":"custom_widget_MicrosoftFooter_social-share-rss-image_105bp_162","social-link-footer":"custom_widget_MicrosoftFooter_social-link-footer_105bp_169","social-share-list":"custom_widget_MicrosoftFooter_social-share-list_105bp_188","share-icon":"custom_widget_MicrosoftFooter_share-icon_105bp_195","label":"custom_widget_MicrosoftFooter_label_105bp_207","linkedin":"custom_widget_MicrosoftFooter_linkedin_105bp_156","facebook":"custom_widget_MicrosoftFooter_facebook_105bp_237","twitter":"custom_widget_MicrosoftFooter_twitter_105bp_240","reddit":"custom_widget_MicrosoftFooter_reddit_105bp_244","mail":"custom_widget_MicrosoftFooter_mail_105bp_247","bluesky":"custom_widget_MicrosoftFooter_bluesky_105bp_250","rss":"custom_widget_MicrosoftFooter_rss_105bp_254","RSS":"custom_widget_MicrosoftFooter_RSS_105bp_1"}},"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1744658874091","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1744658874091","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"Category:category:Exchange":{"__typename":"Category","id":"category:Exchange","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Planner":{"__typename":"Category","id":"category:Planner","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Outlook":{"__typename":"Category","id":"category:Outlook","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Community-Info-Center":{"__typename":"Category","id":"category:Community-Info-Center","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:EducationSector":{"__typename":"Category","id":"category:EducationSector","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:DrivingAdoption":{"__typename":"Category","id":"category:DrivingAdoption","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Azure":{"__typename":"Category","id":"category:Azure","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Windows-Server":{"__typename":"Category","id":"category:Windows-Server","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:SQL-Server":{"__typename":"Category","id":"category:SQL-Server","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:MicrosoftTeams":{"__typename":"Category","id":"category:MicrosoftTeams","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:PublicSector":{"__typename":"Category","id":"category:PublicSector","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:microsoft365":{"__typename":"Category","id":"category:microsoft365","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:IoT":{"__typename":"Category","id":"category:IoT","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:HealthcareAndLifeSciences":{"__typename":"Category","id":"category:HealthcareAndLifeSciences","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:SMB":{"__typename":"Category","id":"category:SMB","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:ITOpsTalk":{"__typename":"Category","id":"category:ITOpsTalk","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:microsoft-endpoint-manager":{"__typename":"Category","id":"category:microsoft-endpoint-manager","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:MicrosoftLearn":{"__typename":"Category","id":"category:MicrosoftLearn","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:MicrosoftLearnBlog":{"__typename":"Blog","id":"board:MicrosoftLearnBlog","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:AI":{"__typename":"Category","id":"category:AI","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:MicrosoftMechanics":{"__typename":"Category","id":"category:MicrosoftMechanics","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:StartupsatMicrosoft":{"__typename":"Category","id":"category:StartupsatMicrosoft","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:PartnerCommunity":{"__typename":"Category","id":"category:PartnerCommunity","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Windows":{"__typename":"Category","id":"category:Windows","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:microsoft-security":{"__typename":"Category","id":"category:microsoft-security","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"CachedAsset:text:en_US-components/community/Navbar-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1744658874091","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","gxcuf89792":"Tech Community","external-1":"Events","s-m-b":"Small and Medium Businesses","windows-server":"Windows Server","education-sector":"Education Sector","driving-adoption":"Driving Adoption","microsoft-learn":"Microsoft Learn","s-q-l-server":"SQL Server","partner-community":"Microsoft Partner Community","microsoft365":"Microsoft 365","external-9":".NET","external-8":"Teams","external-7":"Github","products-services":"Products","external-6":"Power Platform","communities-1":"Topics","external-5":"Microsoft Security","planner":"Planner","external-4":"Microsoft 365","external-3":"Dynamics 365","azure":"Azure","healthcare-and-life-sciences":"Healthcare and Life Sciences","external-2":"Azure","microsoft-mechanics":"Microsoft Mechanics","microsoft-learn-1":"Community","external-10":"Learning Room Directory","microsoft-learn-blog":"Blog","windows":"Windows","i-t-ops-talk":"ITOps Talk","external-link-1":"View All","microsoft-securityand-compliance":"Microsoft Security","public-sector":"Public Sector","community-info-center":"Lounge","external-link-2":"View All","microsoft-teams":"Microsoft Teams","external":"Blogs","microsoft-endpoint-manager":"Microsoft Intune and Configuration Manager","startupsat-microsoft":"Startups at Microsoft","exchange":"Exchange","a-i":"AI and Machine Learning","io-t":"Internet of Things (IoT)","outlook":"Outlook","external-link":"Community Hubs","communities":"Products"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1744658874091","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1744658874091","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1744658874091","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1744658874091","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1744658874091","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1744658874091","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageDeepLink-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageDeepLink-1744658874091","value":{"viewFullDiscussion@board:FORUM":"View Full Discussion ({repliesCount} Replies)","viewFullDiscussion@board:BLOG":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:TKB":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:IDEA":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:OCCASION":"View Full Discussion ({repliesCount} Comments)","showParents@board:FORUM":"Show Parent Replies","showParents@board:BLOG":"Show Parent Comments","showParents@board:TKB":"Show Parent Comments","showParents@board:IDEA":"Show Parent Comments","showParents@board:OCCASION":"Show Parent Comments"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1744658874091","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1744658874091","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1744658874091","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1744658874091","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1744658874091","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1744658874091","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1744658874091","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1744658874091","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1744658874091","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1744658874091","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1744658874091","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1744658874091","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"Rank:rank:37":{"__typename":"Rank","id":"rank:37","position":18,"name":"Copper Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:2609840":{"__typename":"User","id":"user:2609840","uid":2609840,"login":"wisina","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"email":"","messagesCount":1,"biography":null,"topicsCount":0,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-08-05T12:25:06.048-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ModerationData:moderation_data:4210704":{"__typename":"ModerationData","id":"moderation_data:4210704","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:3117582":{"__typename":"ModerationData","id":"moderation_data:3117582","status":"APPROVED","rejectReason":null},"User:user:174092":{"__typename":"User","id":"user:174092","login":"RobElliott","uid":174092,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS0xNzQwOTItMjE1NDMxaTNFMTE3NEU5MDg1OURGNTA"},"rank":{"__ref":"Rank:rank:32"},"email":"","messagesCount":3341,"biography":null,"topicsCount":3,"kudosReceivedCount":975,"kudosGivenCount":116,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-08-10T04:05:43.186-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":455},"Rank:rank:32":{"__typename":"Rank","id":"rank:32","position":13,"name":"Silver Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"ForumReplyMessage:message:3117582":{"__typename":"ForumReplyMessage","id":"message:3117582","revisionNum":2,"uid":3117582,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SharePoint_General"},"conversation":{"__ref":"Conversation:conversation:3117105"},"subject":"Re: Use SharePoint as Help Desk front end","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3117582"},"body":"
MarcoMangianteIM for the IT Ticketing System at my company I built a system that uses Forms, SharePoint, Power Automate and Power Apps-customised SharePoint forms. We've had nearly 10000 tickets submitted and resolved in the last year.
1. The user in the business submits details of their issue via Microsoft Form form from our intranet.
2. A flow in Power Automate gets that form response and saves it to a \"triage\" list in SharePoint and sends an email from a shared mailbox to the IT Applications Manager alerting him to the new item, with a link to it. It also sends a confirmation email back to the user with the details of what they submitted and the ID number from the triage list.
3. The IT Applications Manager opens the ticket details which are in a Power Apps customised form and routes the ticket to one of 3 teams. Another flow adds the ticket to a separate \"routed\" list with the team, trhe details of the problem and who submitted it and a ticket number column which is populated by the ID from the triage list - so the ticket has the same number all the way through.
4. Each of the 3 teams has their own view of the routed list. They go into it and can assign it to a specific engineer via a Power Apps customised form. In that form they can add notes and can send an email to the user (via another flow). The user can reply to this email (via another flow) which will populate a column in the list. When the engineer has resolved the issue s/he can click a button in the customised form to trigger yet another flow to close the ticket, update the status and send a final email to the user.
So there are several flows running and we make heavy use of shared mailboxes. But it's quite intuitive and the system has allowed us to cancel an external contract for IT Support that wasn't providing the support we wanted and they didn't have the in-depth knowledge of our systems, so it has saved real money.
Hope that's useful. Come back with any questions.
Rob Los Gallardos Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)
","body@stringLength":"3839","rawBody":"
for the IT Ticketing System at my company I built a system that uses Forms, SharePoint, Power Automate and Power Apps-customised SharePoint forms. We've had nearly 10000 tickets submitted and resolved in the last year.
1. The user in the business submits details of their issue via Microsoft Form form from our intranet.
2. A flow in Power Automate gets that form response and saves it to a \"triage\" list in SharePoint and sends an email from a shared mailbox to the IT Applications Manager alerting him to the new item, with a link to it. It also sends a confirmation email back to the user with the details of what they submitted and the ID number from the triage list.
3. The IT Applications Manager opens the ticket details which are in a Power Apps customised form and routes the ticket to one of 3 teams. Another flow adds the ticket to a separate \"routed\" list with the team, trhe details of the problem and who submitted it and a ticket number column which is populated by the ID from the triage list - so the ticket has the same number all the way through.
4. Each of the 3 teams has their own view of the routed list. They go into it and can assign it to a specific engineer via a Power Apps customised form. In that form they can add notes and can send an email to the user (via another flow). The user can reply to this email (via another flow) which will populate a column in the list. When the engineer has resolved the issue s/he can click a button in the customised form to trigger yet another flow to close the ticket, update the status and send a final email to the user.
So there are several flows running and we make heavy use of shared mailboxes. But it's quite intuitive and the system has allowed us to cancel an external contract for IT Support that wasn't providing the support we wanted and they didn't have the in-depth knowledge of our systems, so it has saved real money.
Hope that's useful. Come back with any questions.
Rob Los Gallardos Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)
","author":{"__ref":"User:user:174092"},"isEscalated":null,"postTime":"2022-02-04T07:11:26.400-08:00","parent":{"__ref":"ForumTopicMessage:message:3117105"},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":3},"Revision:revision:4210704_1":{"__typename":"Revision","id":"revision:4210704_1","lastEditTime":"2024-08-05T12:26:39.053-07:00"},"QueryVariables:ReplyList:message:4210704:1":{"__typename":"QueryVariables","id":"ReplyList:message:4210704:1","value":{"id":"message:4210704","first":10,"sorts":{"postTime":{"direction":"DESC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"DESC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1744658874091","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1744658874091","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1744658874091","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1744658874091","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"Rank:rank:33":{"__typename":"Rank","id":"rank:33","position":14,"name":"Bronze Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1814332":{"__typename":"User","id":"user:1814332","uid":1814332,"login":"Rob_Elliott","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-04-06T10:12:07.950-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS0xODE0MzMyLTQ4MTY2NGkwNTlEMkQyRDQ3M0RFRTcy"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1814332"},"ModerationData:moderation_data:4210919":{"__typename":"ModerationData","id":"moderation_data:4210919","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:4210919":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1814332"},"id":"message:4210919","revisionNum":1,"uid":4210919,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SharePoint_General"},"parent":{"__ref":"ForumReplyMessage:message:4210704"},"conversation":{"__ref":"Conversation:conversation:3117105"},"subject":"Re: Use SharePoint as Help Desk front end","moderationData":{"__ref":"ModerationData:moderation_data:4210919"},"body":"
wisina they are just buttons added to the Power Apps customised form. The two on the left each trigger a flow in Power Automate., the other 2 don't they just save or rest the form as appropriate.
Rob Los Gallardos Microsoft Power Automate Community Super User. Principal Consultant, SharePoint and Power Platform WSP Global (and classic 1967 Morris Traveller driver)
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-08-05T16:07:06.171-07:00","lastPublishTime":"2024-08-05T16:07:06.171-07:00","metrics":{"__typename":"MessageMetrics","views":533},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Content_Management/category:products-services/category:communities/community:gxcuf89792board:SharePoint_General/message:3117105/message:4210919","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1744658874091":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1744658874091","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"sharepoint_general","messageSubject":"use-sharepoint-as-help-desk-front-end","messageId":"3117105","replyId":"4210704"},"buildId":"HEhyUrv5OXNBIbfCLaOrw","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"o365","openTelemetryServiceVersion":"25.1.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/external/components/ExternalComponent.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx"],"appGip":true,"scriptLoader":[{"id":"analytics","src":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/pagescripts/1730819800000/analytics.js?page.id=ForumReplyPage&entity.id=board%3Asharepoint_general&entity.id=message%3A4210704","strategy":"afterInteractive"}]}
