Forum Discussion
alan_mccannon
Jul 12, 2019Copper Contributor
Uploading files to a document library closes open files
Hey all, first time posting and I appreciate any help I can find. I've been trying to search through what knowledge I can find about this issue, but I've found pretty much nothing, unless it's relat...
Doug Allen
Jul 15, 2019Iron Contributor
Welcome! I have a few questions:
- You mentioned checkin/checkout. Is the library set to require checkout for editing?
- In what application is the PDF open? In Adobe in browser? Adobe client? Word?
- Does this happen to any other files besides PDFs? Any other libraries exhibit this behavior?
- Does this happen cross-browser?
- Not that it should matter, but is this a classic or modern site? Modern library?
I tested this basically and I clicked on a PDF in a doc lib and had it open in browser. I changed the PDF and uploaded it again via another browser tab and the tab with the PDF open remained there. How is this different to your users?