Forum Discussion
Upcoming change:Updating default sharing setting for Office 365 Group connected SPO site collections
Hi Tina A Garavaglia. I have seen issues too with external guests accepting invites to a shared document.
1. Was that automatic when they signed up for the free Microsoft Live account and accepted the invite?
Yes. When someone accepts an invite using either a Microsoft or Office 365 account, a guest account is created in Azure AD. You should recognize the format when you see it.
[EmailName]_[domain]_com@[tenantname].onmicrosoft.com.
2. If you set the option for users in the Organization Directory, who adds them? The tenant admin?
The invite process adds them. When they accept the invite, the account is created by Azure AD. At least that's what should happen.
3. Why would external users not be able to accept invitations to site collections if they sign up for the free account--but are no listed in our Organizational Directory?
Sounds like this process is not working correctly at the moment. Just to confirm, which setting are you using in your site collection?
1, 2 or 3 in the picture below?
We are using option #2 because we want them to sign in and be "authenticated" versus anonymous. It used to work great. Now something is different, and we cannot get some people in (I understand there is a problem with GMail accounts, but these are not GMail). Thank you for taking the time to reply. Very much appreciated.