Forum Discussion
MicrosoftUpcoming change:Updating default sharing setting for Office 365 Group connected SPO site collections
I am having major issues with Online edit of Excel documents. As of this Tuesday about 30 of my Excel workbooks are no longer even viewable online let alone editable. The Excel workbooks that are can no longer scroll to the left or right other than with arrow keys. I have spent hours on the phone with Microsoft tech support with no results or answers. Was there any update done this monday or early Tuesday?
MicrosoftAllan, you might have better luck in the Excel community here, but really should continue working with Microsoft support to resolve this issue. Derailing every thread you see a Microsoft employee on with your unrelated question/issue is probably not in the spirit of this community at all.
- Hi David,
I appreciate your point but I disagree that it's unrelated. This is not an excel problem and that has been established. It's due to some change made behind the scene to SharePoint. I apologies that this may not be the best place to get answers to the problem but it's as close as I can get to speaking with someone with knowledge or access to what is occurring behind the scenes in sharepoint. If you can point me in a better direction in terms of speaking to someone involved in the development/updates to sharepoint I would appreciate it?
As for derailing every thread... as far as I know this is the only thread I have "derailed", if you have knowlege of anyone else using my log in I would appreciate being pointed in that direction as well.
Tejas MehtaHi Allan, the change outlined in this thread has not been rolled out to customers yet. I posted as a heads up notification and to provide opportunity for customers to provide feedback (which is happening, and we're very thankful for!).
It sound like the issue you are experiencing is related to editing of Exel files in Excel Online only - is that correct? Or are you having problems editing in Excel app as well?
- David Rosenthal
Pretty large leap to say that SharePoint Online is broken on all Excel files when you're the only one reporting the issue ;) If support is not helping, I would encourage you to escalate or look at the higher level support services like Premier Support: https://www.microsoft.com/en-us/microsoftservices/support.aspx
Not trying to call you out, but this thread is not about your issue and randomly demanding Microsoft Product Group employees help you on your individual issue is just going to convince them to come here less when we would all prefer they come here and share with us more. If you feel this community is in fact the best place to discuss your issue, I would encourage you to start a new thread specifically about your issue and see if anyone else has experienced this or can help you.
Thanks David and sorry for being a bit of an arse. I appreciate you pointing me in a better direction.
Its been 3 days of dealing with Tech support that dont keep the same hours as me and have no clue yet as to why all of a sudden half my site no longer works online and what does work online doesnt work as it did.
It seems just about every month something changes behind the scenes and that causes soemthing not to work as it did on our site. Its been minor up to now. I just wish they would leave well enough alone.