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Youngwong's avatar
Youngwong
Copper Contributor
Jul 02, 2020
Solved

Unable to upload a video to SharePoint list

Hi all,

 

We have a SharePoint list and one column is used to upload the attachments, such videos and pictures.

 

In these few days the speed of uploading a video to this column was very slow and failed most of times, it seemed that it's unable to upload any video. But 2 weeks ago our last submission in this list was okay without any problem. By the way, for the pictures uploading, it still works at this moment and there's no any impact. 

 

I have tried to upload videos to my others SharePoint lists, the same things happened. 

 

Does anyone know what the problem is? Or how can I fix it? Thanks!

  • Youngwong 
    Looks like you thoroughly tested the behavior. If you created a new list in 4. below and the error does not surfaces then I would start using that list eventhough it means extra work to get everything up and running again. It does remain weird that the original list sometimes gives errors.
    Paul

5 Replies

  • Paul de Jong's avatar
    Paul de Jong
    Iron Contributor

    Youngwong 

    Are you perhapse exceeding the 250 MB limit?
    "The maximum size for files attached to list items is 250 MB." in https://docs.microsoft.com/en-us/office365/servicedescriptions/sharepoint-online-service-description/sharepoint-online-limits

     

    Paul | SLIM Applications

    • Youngwong's avatar
      Youngwong
      Copper Contributor

      Thanks Paul de Jong 

       

      In my understanding, the 250 MB limit is only for the total attachments size of a single item instead of the whole size of the list, is it correct? 

       

      I have set the size limit as 50 MB for a single attachment via customizing my list, and the max attachments is only 4. My video size is around 7 MB but it failed to upload, in contrast a 10 MB picture is able to upload as usual, it also works for PDF file. It seems a conflict of video uploading.

       

      Then I tried to upload videos to my other lists, some worked but some didn't. The list that worked is just a simple one which is only for my previous testing.

       

      Do you know is there any other factor that impact this video uploading function? Thanks! 

      • Paul de Jong's avatar
        Paul de Jong
        Iron Contributor

        Youngwong 

        The 250 MB is indeed per attached file (i.e. an individual file).

        Given that you can attach other file types with similar or even larger sizes is important. It indicates it is not just a size limit.
        You mentioned you have a separate simple list: are you able to upload a video file to that list without problems? and does the same video file fail on other list?
        (just trying to establish whether there is something wrong with specific files)
        Paul

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