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mmartinATR's avatar
mmartinATR
Copper Contributor
Feb 28, 2024
Solved

Unable to login to customer SharePoint site

Good morning: We have had a couple of customers that shared a link to one of their SharePoint sites. The link was sent to 3 of our users using their work email address. When 2 of the users try to si...
  • Kelly_Edinger's avatar
    Feb 29, 2024
    Work with your customer and ask them to reinvite your users. Make sure your users default browser will only auto log them in with the invited account and not a personal account. This can be really common when users have multiple accounts as well. Make sure they are redeeming the invite with the same account that was invited. Most of this work will be in your customer's lap, not yours.

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