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Shiva_neshan's avatar
Shiva_neshan
Copper Contributor
May 29, 2020

Unable to create retention policy

Hi, I tired to create rentention policy for my site, when I finish by clicking create policy it shows an server error.  And also here no location shown up in choose location page Pleas...
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PeterRising's avatar
PeterRising
MVP
May 29, 2020

Shiva_neshan 

 

Hi, what roles do you have in M365 please?  Global Admin and/or Compliance Administrator?

  • Shiva_neshan's avatar
    Shiva_neshan
    Copper Contributor
    May 29, 2020
    Thanks Peter,
    I have golbal reader and sharepoint admin roles only, So i want to assign any other roles?
    • PeterRising's avatar
      PeterRising
      MVP
      May 29, 2020

      Shiva_neshan 

       

      Yep, that will be your problem.  You will need at minimum the Compliance Administrator role assigned to your account in order to be able to create retention policies.

      • Shiva_neshan's avatar
        Shiva_neshan
        Copper Contributor
        May 29, 2020
        Okay Peter Thanks for your response.

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