Forum Discussion
Stian_Mathisen
Jan 11, 2023Copper Contributor
Trouble opening files (word) from SharePoint online file library
We have Office 365 Education where I am administrator. I have set up a file library on a SharePoint team site with read permission for students and edit for teachers. We also use the aproval/check in...
Stian_Mathisen
Jan 16, 2023Copper Contributor
A follow up. After some more testing it seems to be related to first-time(s) the documents load from the document library, and that it works after a succsessful opening. The Word documents are not big, max 6 mb. I have to open them at least 5-6 times before they open. They never load if I dont close window and click the link again (opens new tab). I have tried this in Edge and Firefox in private mode with same result. To me it seems to be a server issue in Sharepoint online rather than on my computer.