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Transparent Image Displays Incorrectly
UPDATE: The fix seems to be to do nothing, wait a couple days, and then try again and maybe it will work miraculously. Not exactly satisfying but good enough for me right now. Hi team, I am p...
- Thank you! Unfortunately I tested a similar option back at the start. The issue was replicating with any transparent image (including ones not created by me).
However, and most curiously - this morning I had to update the graphic as we had moved further along the timeline, and tested it with a transparent background and it worked as intended! This seems to have worked for other transparent test images I tried as well.
The fix seems to be: do nothing, wait a couple days, and then try again and maybe it will work miraculously. Not exactly satisfying but good enough for me right now.
Austen_E Random thought: Did you rename the file? Sometimes when I have an image that has a goober, I fix it and try to upload it again, and it won't take. When I rename, it works just fine. Since you think the upload worked for you the first time, what about the "first time" with a new file name?
Joni_Kirk - thank you for the suggestion! Gave it a try (as well as recreating the image, recreating the original SmartArt, and doing everything from scratch). Unfortunately no luck so far!
I tried with your steps( 1. using smartart and save as picture) and outcome was same like image uploaded with black background so i did PrintScr and paste in paint and just crop the area of image and save it as png and this time success with white background.
so what i think is when we try to save it as picture may be its gradient change and after uploading it take it as black background.
i hope this helps.
- Yes the white background is a good temporary workaround (can be achieved easier by simply changing the background colour for the elements in PowerPoint) - but it would be ideal if I could figure out a way to get the Sharepoint page to correctly display the transparent background (so the figures blend into the page background, rather than displaying on a white box).
