Forum Discussion
The link can't be sent because at least one recipient isnt valid
Hi Deleted,
Can you try hitting "Ctrl + K" and see what happens? It looks like the e-mail is unresolved. Let me know if that fixes it (as that will help confirm what the bug is). Thanks!
Stephen Rice
Thank you for the answer I just don't understand where to press CTRL+K.
Also it happens with all external users and happening to all the user in tenant.
Seems like something is happening at the backend.
- Rnishat0786Jun 10, 2019Iron Contributor
Deleted
Could you specify which browser you are using.. I would suggest trying to share using I.E or Edge...
Secondly try removing the external user from O365 admin center.. they should be marked with #ext# in the username...
https://support.microsoft.com/en-us/help/3026385/how-to-remove-users-from-sharepoint-online
Once the user is removed try to share the file/folder again...
Thanks
Robin Nishad
- DeletedJun 10, 2019
Thank you for the answer.
It happens all around regardless the browser nor when it's in SP or OD.
It's like that something in backend is not turned on or something.
I also used PnP to connect to SP and tried to see the external users and there aren't any users besides one and with him it works.There are no *EXE* users in the admin.
- Rnishat0786Jun 10, 2019Iron Contributor
Deleted
In this case we can try the other way around.. you can try to add the external user as guest user in Azure AD and then try sharing the link using SPO or OD...
Thanks
Robin Nishad
- StephenRiceJun 10, 2019
Microsoft
Hi Deleted,
I'm sorry, you would hit Ctrl+K while the cursor is in the e-mail address box. The fact that everyone is seeing this though is odd! Can you reach out to me via private message as well and send me a Fiddler trace by chance? Thanks!
Stephen RiceOneDrive Program Manager II
- DeletedJun 25, 2019
- Brian_Klish_workMay 26, 2020Copper Contributor
Deleted did you ever figure this out? I'm having the same problem even though SharePoint admin settings for the tenant (and that specific site) are set to allow external sharing.