Forum Discussion
The link can't be sent because at least one recipient isnt valid
StephenRice I am having this problem as well. I type in the email for an external user and it keeps bringing up my name. People talked about hitting enter after typing in the email but that just resolves to me. It looks like I have permissions set up correctly but it just doesn't share.
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DougDMLG type ; (semicolumn- after the email address -it fixed mine
- ParisHilton545Feb 08, 2023Copper ContributorCongratulations - This is the only actual fix I've ever received from one of these threads! Thank you!!
- Adam_Robins_954Jun 09, 2023Copper Contributor
I am experiencing a related issue. I want to share a OneDrive folder with an external partner at his external company email address. This person also has an internal Microsoft 365 email address on our company domain, which forwards to his external address. When I type in his external address, it keeps bringing him up using the internal address. If I disregard the gray box with the internal email and keep the external one I typed in then I receive the "The link can't be sent because at least one recipient isnt valid" error. Any suggestions are appreciated.
- Cian_DohertyMar 04, 2024Copper Contributor
Adam_Robins_954 Hi, I am experiencing this issue as well, the users name is identical but the domain is autocorrected to the incorrect company domain out of two.
- PMUserApr 28, 2022Copper Contributor
adding a ";" after the email address worked for me too. Thanks for the tip.
- Scott_WelkerJun 21, 2022Brass Contributor
I strongly suspect some number of these incidents are due to an easily misunderstood user interface.
After you've begun typing into the "To: Name, group or email" field that "hint text" disappears and then the "Message..." hint text is easily misunderstood - seemingly but falsely representing the "To..." value you are typing. So, it is easy for someone to mistakenly type their message into the "To:..." field resulting in this error message which is difficult to understand given the false visual clues that remain, i.e. the "To..." field seemingly labeled "Message..."
- Ahmed31Mar 29, 2022Copper ContributorThis also fixed my issue. Also after soft rebooting it somehow started working again even without the semicolon.
- MathFictionDec 06, 2023Copper ContributorWho is jbeesoon? what did he say?