Forum Discussion
The link can't be sent because at least one recipient isnt valid
MicrosoftHi Deleted,
Can you post a screenshot (with e-mails blurred out of course :) ) so I can help troubleshoot? Thanks!
Stephen Rice
OneDrive Program Manager II
StephenRice I am having this problem as well. I type in the email for an external user and it keeps bringing up my name. People talked about hitting enter after typing in the email but that just resolves to me. It looks like I have permissions set up correctly but it just doesn't share.
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- Congratulations - This is the only actual fix I've ever received from one of these threads! Thank you!!
I am experiencing a related issue. I want to share a OneDrive folder with an external partner at his external company email address. This person also has an internal Microsoft 365 email address on our company domain, which forwards to his external address. When I type in his external address, it keeps bringing him up using the internal address. If I disregard the gray box with the internal email and keep the external one I typed in then I receive the "The link can't be sent because at least one recipient isnt valid" error. Any suggestions are appreciated.
adding a ";" after the email address worked for me too. Thanks for the tip.
I strongly suspect some number of these incidents are due to an easily misunderstood user interface.
After you've begun typing into the "To: Name, group or email" field that "hint text" disappears and then the "Message..." hint text is easily misunderstood - seemingly but falsely representing the "To..." value you are typing. So, it is easy for someone to mistakenly type their message into the "To:..." field resulting in this error message which is difficult to understand given the false visual clues that remain, i.e. the "To..." field seemingly labeled "Message..."
