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harish5176's avatar
harish5176
Copper Contributor
Jun 08, 2023

The content of the page cannot be displayed

Some users are facing an issue whenever they open the SharePoint 2019. They are getting on the display as "The content of the page cannot be displayed". It is happening only to few users randomly.

If they clear cache of the browser, they can use it normally for some days and again this happens. This happens with all browsers (Microsoft Edge and Chrome). We have tried all the solutions found in the online but it wasn't solved. If anyone faced this issue can they please tell us how to solve it?

 

Tried the below link and also updated the server with regular patches. We don't know which patch started this issue. 

 

This page can't be displayed SharePoint - deBUG.to

 

 

 

  • Are you getting the same error as on screenshot on the link ?

    When you're getting this error, open the dev tool in Chrome and look at the Console. It should show you why you're getting the error or at least some pointers. You can screenshot and post it here and we can take it from there
  • Lalit Mohan's avatar
    Lalit Mohan
    Iron Contributor
    Hi harish5176 To resolve the "The content of the page cannot be displayed" error in SharePoint 2019: 1- Check browser compatibility and ensure supported versions. 2- Temporarily disable browser extensions or add-ons. 3- Clear the SharePoint configuration cache. 4- Review SharePoint ULS logs and server event logs for error messages. 5- Investigate recent changes or updates to SharePoint and consider rolling them back. 6- If the issue persists, engage Microsoft support for assistance.
    • You need to start looking at the response ChatGPT gives you and evaluate if it really helps the users... Just pasting what it generate won't help the user

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