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Rizwan Ansari's avatar
Rizwan Ansari
Copper Contributor
Oct 12, 2019

Tagging in SharePoint Online

Hi,

 

Is there a way to tag content, documents and pages in SharePoint Online? As I understand, the tagging and notes feature are retired by Microsoft, so we don't have built in option.

 

Any one implemented the tagging for documents, records and pages in any other way? 

 

Your suggestion is appreciated.

 

Thanks. 

5 Replies

  • Rachel_Davis's avatar
    Rachel_Davis
    Steel Contributor

    Rizwan Ansari 

     

    You're asking about metadata and there are LOTS of options, depending on what you're trying to do - all the way from enterprise level content management using enterprise keywords and content types all the way down to finding stuff on an individual library or site.

     

    You'll need to understand the difference between enterprise managed metadata, site level metadata or library level metadata.

     

    I use site level metadata tags applied to libraries and site pages all the time within individual sites as a way to make the site more searchable. It works particularly well with the highlighted content web part.

     

    All tagging is 100% manual and cannot be mandated/required/forced on users. So using it requires rigor and discipline. It's definitely a case of garbage in, garbage out. So before you go to a lot of work and effort to implement some grand enterprise level controls, make sure you can support it and that the users will actually do it. Otherwise, it's a waste of time. It's why I stick to site level stuff that I can control.

     

    • Bsteenson's avatar
      Bsteenson
      Copper Contributor

      Rachel_Davis The fact an organisation cannot mandate colleagues to apply metadata is a major flaw in using SharePoint Online. Users will not do it and therefore you end up with a host of unassigned content. In previous versions of SharePoint it was easy to get users to add metadata as it was mandatory. I am not sure why MicroSoft have removed this ability but it weakens their product leading many companies to revert to folders, which are terrible for enterprise content management systems, or chose another product. We are looking at choosing another product.

      • Rachel_Davis's avatar
        Rachel_Davis
        Steel Contributor

        Bsteenson I'm not privy to Microsoft's actual reasoning for the change, but my experience with required metadata was awful. Don't get me wrong, I LOVE metadata. Nothing gives me more anxiety at work than looking at a file structure that's 10 levels deep and being expected to find a specific document. But metadata requires a level of discipline that most people don't want to bother with so they ignore it - which is pretty easy to do even back in classic days when the metadata fields were truly required. And ignoring the required metadata created WAY more problems. I'm kinda glad they've moved away from that. 

         

        Let's also acknowledge that SharePoint is not an enterprise content management system. If you're trying to do that, it's like putting in a screw with a hammer. I mean, you CAN but it's a miserable experience.  We use SAP for documents that require true enterprise content management. As a result, most of us avoid it like the plague cuz it's a PITA. SharePoint is a tool for sharing content with others and getting work done. It's pretty good at that.

         

        For me, the real issue of metadata vs folders is content retrieval - how do I quickly and easily find content without drilling through a ton of folders only to find the document isn't there or has been misfiled.

        I have switched to search. I let people do their folders the way they want to and when I need a document, I use search. It's easier and requires much less discipline than metadata.

Resources

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Hi,

 

Is there a way to tag content, documents and pages in SharePoint Online? As I understand, the tagging and notes feature are retired by Microsoft, so we don't have built in option.

 

Any one implemented the tagging for documents, records and pages in any other way? 

 

Your suggestion is appreciated.

 

Thanks. 

","body@stringLength":"401","rawBody":"

Hi,

 

Is there a way to tag content, documents and pages in SharePoint Online? As I understand, the tagging and notes feature are retired by Microsoft, so we don't have built in option.

 

Any one implemented the tagging for documents, records and pages in any other way? 

 

Your suggestion is appreciated.

 

Thanks. 

","kudosSumWeight":0,"postTime":"2019-10-12T13:11:27.479-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Tagging in SharePoint","text":"Tagging in SharePoint","time":"2019-10-12T13:11:27.479-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:910866_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":33240},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hi,   Is there a way to tag content, documents and pages in SharePoint Online? As I understand, the tagging and notes feature are retired by Microsoft, so we don't have built in option. 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Rizwan Ansari 

 

You're asking about metadata and there are LOTS of options, depending on what you're trying to do - all the way from enterprise level content management using enterprise keywords and content types all the way down to finding stuff on an individual library or site.

 

You'll need to understand the difference between enterprise managed metadata, site level metadata or library level metadata.

 

I use site level metadata tags applied to libraries and site pages all the time within individual sites as a way to make the site more searchable. It works particularly well with the highlighted content web part.

 

All tagging is 100% manual and cannot be mandated/required/forced on users. So using it requires rigor and discipline. It's definitely a case of garbage in, garbage out. So before you go to a lot of work and effort to implement some grand enterprise level controls, make sure you can support it and that the users will actually do it. Otherwise, it's a waste of time. It's why I stick to site level stuff that I can control.

 

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Rachel_Davis The fact an organisation cannot mandate colleagues to apply metadata is a major flaw in using SharePoint Online. Users will not do it and therefore you end up with a host of unassigned content. In previous versions of SharePoint it was easy to get users to add metadata as it was mandatory. I am not sure why MicroSoft have removed this ability but it weakens their product leading many companies to revert to folders, which are terrible for enterprise content management systems, or chose another product. We are looking at choosing another product.

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Bsteenson I'm not privy to Microsoft's actual reasoning for the change, but my experience with required metadata was awful. Don't get me wrong, I LOVE metadata. Nothing gives me more anxiety at work than looking at a file structure that's 10 levels deep and being expected to find a specific document. But metadata requires a level of discipline that most people don't want to bother with so they ignore it - which is pretty easy to do even back in classic days when the metadata fields were truly required. And ignoring the required metadata created WAY more problems. I'm kinda glad they've moved away from that. 

 

Let's also acknowledge that SharePoint is not an enterprise content management system. If you're trying to do that, it's like putting in a screw with a hammer. I mean, you CAN but it's a miserable experience.  We use SAP for documents that require true enterprise content management. As a result, most of us avoid it like the plague cuz it's a PITA. SharePoint is a tool for sharing content with others and getting work done. It's pretty good at that.

 

For me, the real issue of metadata vs folders is content retrieval - how do I quickly and easily find content without drilling through a ton of folders only to find the document isn't there or has been misfiled.

I have switched to search. I let people do their folders the way they want to and when I need a document, I use search. It's easier and requires much less discipline than metadata.

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Rizwan Ansari You can still use Enterprise Keywords option and that is the closest it can get, read more here, probably you have already

https://support.office.com/en-us/article/sharepoint-online-tags-notes-feature-retired-77851bd5-6d5e-42fe-9bf6-d7c17eeb771f

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