Forum Discussion
DeletedUser_6884
Aug 18, 2016Copper Contributor
Syncing SharePoint Libraries Repair Question
We have a SharePoint Library that will not stop syncing. We have paused and stopped syncing other librarires succesfully but this one library does not want to go away. I follow the same steps to remo...
Anonymous
Sep 01, 2016In my experience, recent versions of the OD4B sync client (still groove.exe), will only repair "broken" libraries, so any libraries that have sync'ed OK, shouldn't be touched.
Just today I hit a library that wouldn't stop syncing, nor could I disconnect it or two other libraries from the same SPO site... Had to uninstall the client, flush out the cache and credentials and re-install the client. Still waiting to hear back if that's resolved it...
Just today I hit a library that wouldn't stop syncing, nor could I disconnect it or two other libraries from the same SPO site... Had to uninstall the client, flush out the cache and credentials and re-install the client. Still waiting to hear back if that's resolved it...
JOSEPH OWINO
Sep 06, 2016Copper Contributor
Read this link, I think its an issue with the limit to the number of items you are allowed to sync
https://support.microsoft.com/en-us/kb/2933738
- AnonymousSep 06, 2016Hi Joseph,
no, that's the first thing I checked. This particular user had 7 libraries being synced, none were near the 5000 per library limit and the total was well under 20K.
Even after stopping the sync of the four "OK" libraries, I was still unable to successfully sync the "broken" library, nor was I able to stop syncing the three remaining libraries. Even after reboots.
What's a pain, is that you end up with the OD4B (groove.exe) credential/data cache and the Office Upload Center credential/data cache. MS really need to finish unifying all these bits.
Thanks
Craig- DeletedUser_6884Sep 07, 2016Copper ContributorCraig,
That is very similar to my scenario, it really is a pain and the only way I was able to fix any of that was to clear the OneDrive Cache and the MS upload Cache. But doing that caused all of my libraries to stop syncing, and my user was syncing 20+ libraries and all under the 5k and 20k total limit. - Christopher ClaySep 07, 2016Copper Contributor
Craig,
That is very similar to my scenario, it really is a pain and the only way I was able to fix any of that was to clear the OneDrive Cache and the MS upload Cache. But doing that caused all of my libraries to stop syncing, and my user was syncing 20+ libraries and all under the 5k and 20k total limit.
- AnonymousSep 07, 2016Hey Christopher,
yes, I think everyone is hanging out for the next gen client (onedrive.exe) to finally support SharePoint document libraries, as it appears to be a far more robust sync client than groove.exe ever was.
Then again, personally I'd like to see us go back to the original Win8 (8.1?) experience of stubbed folders/files and being able to choose online/offline, as I have a number of situations where users need to be able to add large numbers of files, but don't need it to be filling up their local HD.
Thanks
Craig