Forum Discussion
Syncing SharePoint Libraries Repair Question
We have a SharePoint Library that will not stop syncing. We have paused and stopped syncing other librarires succesfully but this one library does not want to go away. I follow the same steps to remo...
In my experience, recent versions of the OD4B sync client (still groove.exe), will only repair "broken" libraries, so any libraries that have sync'ed OK, shouldn't be touched.
Just today I hit a library that wouldn't stop syncing, nor could I disconnect it or two other libraries from the same SPO site... Had to uninstall the client, flush out the cache and credentials and re-install the client. Still waiting to hear back if that's resolved it...
Just today I hit a library that wouldn't stop syncing, nor could I disconnect it or two other libraries from the same SPO site... Had to uninstall the client, flush out the cache and credentials and re-install the client. Still waiting to hear back if that's resolved it...
Read this link, I think its an issue with the limit to the number of items you are allowed to sync
https://support.microsoft.com/en-us/kb/2933738
- Hi Joseph,
no, that's the first thing I checked. This particular user had 7 libraries being synced, none were near the 5000 per library limit and the total was well under 20K.
Even after stopping the sync of the four "OK" libraries, I was still unable to successfully sync the "broken" library, nor was I able to stop syncing the three remaining libraries. Even after reboots.
What's a pain, is that you end up with the OD4B (groove.exe) credential/data cache and the Office Upload Center credential/data cache. MS really need to finish unifying all these bits.
Thanks
Craig- Craig,
That is very similar to my scenario, it really is a pain and the only way I was able to fix any of that was to clear the OneDrive Cache and the MS upload Cache. But doing that caused all of my libraries to stop syncing, and my user was syncing 20+ libraries and all under the 5k and 20k total limit.
- Yes that also has been my experience, having to flush the cache and credentials and re-install. Which this causes all of the libraries to stop syncing in my experience. This is a pain as some of my users have 10s and 20s of libraries from different sites/projects that they are actively using and syncing.
My hope is that this all goes away when the NGSC gets the document library functionality.
P.S Sorry for the double post, for some reason I am still experiencing a "Double Account Syndrome"
