Forum Discussion
Suddenly can't edit page banner if it's a "color block" style.
Over the past two days all three content creators in the company have had this problem crop up on their systems when attempting to edit any page in our tenant that uses a banner set to the "Color Block" style. When we click edit, the edit page comes up, but most of the banner isn't displayed. We see the bottom half of the banner, and it's not clickable, we can't get the controls to change the image.
Note that the scroll bar is at the top - we can't see the whole banner.
If we click "Accessibility Issues" on the right, we can see "no alt text" in the banner as a problem. If we click on that, the banner properties will appear and we can change away from the "Color Block" style and things go back to normal. We've tried this in three browsers, three people, rebooted, cleared caches, etc.
MSFT, guesses?
7 Replies
This problem disappeared over the weekend; presumably Microsoft fixed whatever they'd broken.
Thanks for the info. Can confirm that the problem is fixed for our user now, too.
Same kind of issue here. I have a page with events. For each event, there is a banner image. I have been able to change these banners all along, but just yesterday I needed to create a new event and I am no longer able to change the image. I tried a different browser thinking there may be a compatibility issue, but no luck. I do hope someone over at Microsoft sees this thread and looks into this.
Same kind of issue here. I have a page with events. For each event, there is a banner image. I have been able to change these banners all along, but just yesterday I needed to create a new event and I am no longer able to change the image. I tried a different browser thinking there may be a compatibility issue, but no luck. I do hope someone over at Microsoft sees this thread and looks into this.
We have a similar issue with "Color Block". A Single user can't edit the banner with "Color Block". If she changes an existing banner to it, the banner will disappear after publishing. Other users did not experience this issue. In our case the banner is displayed similar to the way it is displayed in your screenshot but the user can still edit it by clicking in the section where the banner web part is.
Change the banner style to an image banner in the SharePoint page editor, then check your site design permissions and you can resume editing.
What do you recommend we look for in the site design permissions that might account for a certain banner style not rendering on the page properly, when it had rendered properly for four months up to this point?
