Forum Discussion

morghandc's avatar
morghandc
Brass Contributor
Mar 18, 2020

Stuck in Classic Mode

Hello,   I am seeing where some users are stuck in a Classic View for a list I am testing with. If I am logged into SP and viewing this list as myself, or TestUser1, it is in Modern View as expecte...
SharePoint Online
Sudharsan K's avatar
Sudharsan K
Steel Contributor
Apr 09, 2020
Hi,
sometimes clicking on the 'Exit Classic Mode' doesn't do anything, wait for a min and then click again, sure it works. If that doesn't work, open the browser console and execute the following method.
GoToModern(true)

Hope it helps, please like it or mark it as a solution if it resolves ur clarification or issue
-Sudharsan K...
morghandc's avatar
morghandc
Brass Contributor
Apr 10, 2020

Hi Sudharsan K 

 

I just clicked "Exit Classic Experience," nothing happened so I waited a minute then clicked it again, still nothing. I opened the dev tools console and entered GoToModern(true) and hit enter, but "undefined" appears under it and the page just refreshed, but still in classic mode. Am I using the console incorrectly?

 

  • JamesB1981's avatar
    JamesB1981
    Copper Contributor
    Feb 01, 2022

    morghandc I had the same issue, and found out that my customer was in a restricted view security group. I placed them in a group that had Read, Submitter access, and the customer was able to view my form without an issue in New Experience view.

  • morghandc's avatar
    morghandc
    Brass Contributor
    Aug 18, 2020

    Hi dbannister_jr - I have not received a resolution to this yet. I am submitted a case with Microsoft and will update this thread once I have a resolution. 

     

    Thank you,

    Morghan

  • dbannister_jr's avatar
    dbannister_jr
    Copper Contributor
    Aug 18, 2020

    morghandc Did you ever figure this out? I'm having this issue with an actual user now.

  • morghandc's avatar
    morghandc
    Brass Contributor
    Apr 28, 2020

    Hi Sudharsan K -

     

    I logged in as myself (Admin), navigated to Site Contents and executed GoToModern(true) but I am seeing errors in the console:

     

    I then logged in as the "MFA Test" user but its still stuck in Classic mode. I cleared cache to no avail. When I click "Exit Classic experience," the page reloads but its still in Classic mode. See errors in console below:

     

    As soon as I log back in as my Admin user, it is in Modern experience immediately. Any other ideas?

     

    I appreciate your help on this,

    M

  • Sudharsan K's avatar
    Sudharsan K
    Steel Contributor
    Apr 21, 2020
    Hi, Just login to use who has access to site contents and try the command that i mentioned in previous reply in the browser console.
  • morghandc's avatar
    morghandc
    Brass Contributor
    Apr 20, 2020

    Hi Sudharsan K - just following up on my response.

     

    Thank you,

    Morghan

  • morghandc's avatar
    morghandc
    Brass Contributor
    Apr 13, 2020

    Sudharsan K - Apologies, I meant to include a screenshot

     

     

  • morghandc's avatar
    morghandc
    Brass Contributor
    Apr 13, 2020

    Hi Sudharsan K  - when logged in as the "mfa" test user, I do not have Site Contents as an option where I expect. This user is NOT an admin in our tenant, but does have Edit rights to this site... 

  • Sudharsan K's avatar
    Sudharsan K
    Steel Contributor
    Apr 12, 2020
    Hi,
    Any chance of trying the same on the 'Site Contents' page as mentioned in my reply. Please let me know.
  • Sudharsan K's avatar
    Sudharsan K
    Steel Contributor
    Apr 10, 2020
    Hi,
    Sorry forgot to mention, navigate to the classic 'Site Contents' page and then open the browser console and execute that method.