Forum Discussion
pnthrzrule
May 16, 2023Iron Contributor
Stream on SharePoint Thumbnails Not Updating
So here's the scenario...and what I think could be a common scenario. 1. You add a video to a document library that you want to display on a page 2. You go to the library and launch the video to...
Karen_Brierley
Aug 08, 2023Copper Contributor
I am also experiencing this issue. Although for me, it is not just a replacement thumbnail, it is the original uploaded thumbnail which does not display. Is there a solution (or an acceptable workaround that doesn't involve individual users clearing cache)?
- pnthrzruleAug 08, 2023Iron ContributorI solved my issue by clearing my own cache. I imagine individual cache clearing is the only solution. Therefore...I'd make certain that the thumbnail looks right for me as the uploader before I point anyone to the vid. You might try deleting the original vid and reposting it with a new file name. Or even adding the vid to a new doc library with a new file name.
- calebleeNov 27, 2024Brass Contributor
Thanks, pnthrzrule! Fixed my thumbnail issue!
- JaneSchneiderOct 09, 2023Copper Contributor
pnthrzrule Hi Michael - which cache are you clearing? Like on the browser or is it something in Sharepoint? Thanks
- KScott1111Jan 28, 2024Copper ContributorAny resolution on this? I´m having the same issue with thumbnails