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M365Specialist's avatar
M365Specialist
Brass Contributor
Sep 12, 2022

SPO Twitter Web Part Height Randomly Decreased

Our SPO Intranet site had a long twitter feed featured  in the right vertical section of the communication site page. One day last week, we saw that the height of our feed had decreased from about 12...
powershell
SharePoint Online
  • N3VRAM's avatar
    N3VRAM
    Sep 22, 2022

    Hi ganeshsanap,

    I appreciate your suggestion however this problem will be affecting SPO users globally. Anyone previously using the web part to span a content area now has to put up with the new behaviour when we much preferred the previous format. How do we raise this to Microsoft, as I am sure the change is going to be pretty unpopular?

    Thanks.

jwills292's avatar
jwills292
Copper Contributor
My company's tenant is having the same issue, the height of the web part has decreased significantly and I am not seeing a way to fix it. M365Specialist when you put in a ticket with Microsoft did they say why it was changed?
  • M365Specialist's avatar
    M365Specialist
    Brass Contributor
    Sep 19, 2022
    As mentioned above, I did put in the ticket with Microsoft directly, but they were unable to assist. We are now pursuing Twitter for assistance, since it is they who are blocking the feed from our iFrame embed web part.
    • ganeshsanap's avatar
      ganeshsanap
      MVP
      Sep 20, 2022

      M365Specialist I know you have raised support ticket with Microsoft, thanks for doing it.

       

      I am suggesting jwills292 and JamesNet also to raise a support ticket with Microsoft for same issue.

      If multiple customers raise support ticket for same issue, Microsoft may take this seriously and follow up with twitter for this issue instead of customers like us pursuing twitter for issues with Microsoft SharePoint web parts.

       

      M365Specialist can you provide us the ticket ID of support ticket you raised? we can mention this post and your support ticket ID while creating a new support ticket with Microsoft and inform them that multiple customers are facing the same issue.

      Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.

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