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Bas_Mars's avatar
Bas_Mars
Copper Contributor
Mar 23, 2020

Specific file not loading to SharePoint (or through Teams)

Hi,

 

When trying to upload a specific file to SharePoint through Teams (using both the Upload as well as the drag 'n drop feature) I get the error message "Sorry, there was a problem uploading this file. Please try again.".

As an alternative I tried to open the SharePoint directory through the "open in SharePoint" button and tried both upload methods as well and got the "Sorry, you don't have access." message. 

I'm owner and have full access to the Team as well as the SharePoint.

When I try a different file I do not get any error and the file get's loaded.

 

This has happened to me before and then it was resolved the day after without any intervention whatsoever.. 

 

Hopefully someone can help me with solving this annoying problem 🙂

6 Replies

  • Sudharsan K's avatar
    Sudharsan K
    Steel Contributor
    Hi,
    What type of file, you are trying to upload? can you share some info on the file?
    • Bas_Mars's avatar
      Bas_Mars
      Copper Contributor

      Sudharsan Kit's an excel file (.xlsx). I'm able to upload similar files.. it's a monthly file and all other files (from other months) I was able to upload. the size is not that big, 786 kb. 

      • Sudharsan K's avatar
        Sudharsan K
        Steel Contributor
        Hi,
        Please check for the filename regarding the special characters, also check for any macros or any other code inside the excel file.