Forum Discussion

Iron Contributor

Dec 11, 2018

"Site Content" and "Open with explorer" are showing different number of items for a Document lib

I have a document library inside my modern communication team site. now from "Site Content" the document library has 6802 items as follow:- now i went to the document library using class...

MVP

Dec 11, 2018

I would trust the SharePoint number more. But only thing that might be happening maybe some of your folders or files have illegal characters that windows doesn't read causing the mismatch. Or folders with permissions you don't have(assume your site collection admin on the site so wouldn't be the case).

john john

Iron Contributor

Dec 12, 2018

ChrisWebbTech wrote:
I would trust the SharePoint number more. But only thing that might be happening maybe some of your folders or files have illegal characters that windows doesn't read causing the mismatch. Or folders with permissions you don't have(assume your site collection admin on the site so wouldn't be the case).

ChrisWebbTechthanks for the reply.. so you mean there might be files will illegal characters.. and those files will work well on sharepoint while can not be synced or viewed using windows explorer? if this is the case then is there away to get what are those files and folders?

second point. for the permission now i am login using the office 365 global admin, so i can view everything...

what are your thoughts,, as currently i am a bit confused, if i do have problem or not?

Note, not sure if it can help in understanding what is going on.. now the files inside the document library where saved inside a file share on windows server 2012, and i have used a third party tool named sharegate to migrate them, where the migration went smoothly without errors..

ChrisWebbTech
MVP
Dec 12, 2018
Global admin isn’t enough to see everything. You need to be the team group owner or explicitly set as site collection admin in order to see all files in the library. Make sure you have that permission and try again.
- john john
  Iron Contributor
  Dec 12, 2018
  ChrisWebbTech wrote:
  Global admin isn’t enough to see everything. You need to be the team group owner or explicitly set as site collection admin in order to see all files in the library. Make sure you have that permission and try again.
  yes i confirmed that the user i am using is the global admin + the site collection admin for the communication modern site (also this user created the site collection, so he was added as site collection admin by default). so i do not think there is any permission issues.. thanks