Forum Discussion
Site Collection error “We're still working on it and it might take 24 hours.”
- Vassilios PallisJun 08, 2018Copper ContributorVery stupid answer indeed.
I did the same because Microsoft allows me to do it. When starting a new Office 365 subscription, microsoft creates a sharepoint for you, online. The collation of the database is Greek in my case, because it sees that this account has been created from Greece. There is no way to change this collation. You have to delete the root site and recreate it with english collation. And that's why Microsoft allows to delete the root site. When you don't know what are you talking about, you better don't criticize others. - C EdwardsApr 21, 2018Brass Contributor
That's a very stupid reply.
If Microsoft did not want you to delete the root Site Collection they would have either stopped you from deleting it (unable to select and then delete it) or they would have given a warning message. I have deleted many root Site Collections in the past and not had this issue. There is nowhere on the internet saying you should not or can not delete the root Site Collection.
- Apr 21, 2018Is as stupid as your answer to my comment and also the fact you have deleted the root site collection of many SPO tenants...it's also very stupid delete the root site collection to re-create using a publishing template when you can achieve the same in the former root site collection just enabling the publishing infrastructure features at the Site Collection and site level...and finally it seems you are not very aware of all the out of the box features you have in SharePoint what is also quite stupid....good luck with your issue
- C EdwardsApr 22, 2018Brass Contributor
Like most companies we wanted a fresh new root site collection with no data. When we created the new root site collection it showed the publishing portal template as an available template. The issue is you cannot use the publishing portal template as the root site collection template. Microsoft should clearly state you cannot use the publishing portal template. even better remove it when creating a root site collection.
We now are back up and running with no help from your very, very unhelpful replies.