Forum Discussion
Sharing a document library with external users
Is anyone running into problems with external user access on SharePoint Online sites since yesterday (15 Sep 2016)? I have my gmail address set as alias on my outlook.com account and I've used this t...
Reset you password. I had this same issue with OneDrive a few weeks back and a password reset fixed the issue. It's dumb but it worked.
You mean reset my gmail or outlook.com password?
- Your gmail/microsoft account password
- Nope...didn't work...
When I login as external user, I should be able to use the external email address and Microsoft account password, right? Before and after password reset, I get this message:
" That didn't work
You're trying to accept your invitation with xxxxxxxxxx@outlook.com.
This item is shared with xxxxxxxxxx@gmail.com. This organization's policy requires you to accept the invitation using the account that is shared with.
......"
This sounds like it is related to a relatively new admin setting for external sharing. If you are a SharePoint admin in your tenant, go to the SharePoint admin page and then "Sharing" on the left.
I see this when I go to mine:
Notice in the middle of the screen, under additional settings:
External users must accept sharing invitations using the same account that the invitations were sent toIf that box is checked, then you must accept the invitation using the same email that it was sent to.