SharePoint Template Creation - fail

Did you use the existing default root site(company.sharepoint.com) as your intranet, or did you create a new Communication Site and then make that the root site?

The root site (company.sharepoint.com) is a special site with legacy behaviors, customizations, and features that can block or hide page template functionality.

If you create a new Communication Site and then make it the root site, page templates work normally because the site is built with the latest modern architecture and has no legacy features. I tested this feature in my tenant, and I can save news or page templates in my root / default site.

But if the original root site was:

• created years ago
• a classic site
• a publishing site
• or upgraded from classic to modern

…then it still carries old hidden features that block page templates, even though it looks modern.

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