Forum Discussion

Brass Contributor

Jan 19, 2024

SharePoint Start Page is not loading for new users

I have a demo tenancy. I have created several new user accts over that last few days which are having issues getting to SharePoint via the M365 app waffle. Accounts can login in, authenticate et...

MVP

Jan 22, 2024

Victoria Symons

I will suggest you to raise a support ticket with Microsoft directly and report this behavior. Follow: Get M365 support - Online support

Meanwhile, try using the direct links in these formats once:

https://contoso.sharepoint.com/_layouts/15/sharepoint.aspx

https://contoso.sharepoint.com/_layouts/15/sharepoint.aspx?v=following

https://contoso.sharepoint.com/_layouts/15/sharepoint.aspx?v=saved

https://contoso.sharepoint.com/_layouts/15/sharepoint.aspx?v=sites

https://contoso.sharepoint.com/_layouts/15/sharepoint.aspx?v=activities

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Victoria Symons
Brass Contributor
Feb 01, 2024
MS have admitted this is a bug and is happening to some tenancies.
- ganeshsanap
  MVP
  Feb 01, 2024
  Victoria Symons Great, I am glad you raised a support ticket with Microsoft directly and got the response & confirmation from Microsoft about this bug.
  
  Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.