Forum Discussion
KellyL1015
Jan 09, 2025Copper Contributor
SharePoint search results showing for those without permission to the documents
We have documents in a restricted SharePoint library that are appearing in searches (at both the site and organization level) for users who do not have access to the library. The users aren't able to...
Kelly_Edinger
Jan 10, 2025Bronze Contributor
This is not normal behavior. This is the antithesis of how those search results are supposed to work.
Do you know if you have devs at your company who have customized search?
Have you already gone into the library permissions and used the 'Check Permissions' button to triple-check user's permissions? And checked all the unique permissions?
If there's no custom search and the perms check out, I'd be inclined to create a new library and put some no risk docs in there and test the permissions there.
- RachelPJan 15, 2025Copper Contributor
I have the same problem. As a user without access to the HR Sharepoint site, I can see documents from that site in my search results, complete with a random sentence from inside each document. I definitely don't have access as the user, and clicking on the file brings up the page to request access. But I shouldn't be able to see a sentence from the file, or even the file name.
Nobody has customised the search or done anything fancy - we are a small charity without those kind of resources.
- JamesVFeb 12, 2025Copper Contributor
I'm having a very similar issue with a client. They reported users performing a search in Outlook (thick client) are seeing items they shouldn't. I was able to replicate this with a test account. Items showing up, but when clicked on would bring us to the standard "request access" page.
Maybe Microsoft is doing something on the backend and broke permission trimming on search results?
- kerrluFeb 17, 2025Copper Contributor
I'm having similar but opposite issue. Users cannot get search results on some documents they have been granted access to.