Forum Discussion
SharePoint Search Result Blocks appear inconsistently when same search performed repeatedly
Hello all, I am setting up search in SharePoint Online for my client. We have added a couple of Result Sources of the OpenSearch type which point to Bing to allow results from two public-facing ...
Weird, have you tried creating another search center to test it there. And you might want to log a support ticket. Could be an issue where the QR server in the search farm times out on the OpenSearch calls.
Thanks for your reply. I haven't tried a new search center, but I can see the intermittent behaviour from within the Search Admin pages, from the test function in the query builder popup. If I repeatedly test the same query from within there I get a different response - either zero results or the correct results.
I'm not sure about it being a timeout as the empty results sets are just as instantaneous as the successful ones.
I think a support ticket might be the best way forward.
I'm not sure about it being a timeout as the empty results sets are just as instantaneous as the successful ones.
I think a support ticket might be the best way forward.
- Could be that each test is hitting different servers and that the rules have not synched correcectly to all servers. Have you tried to open the rules and re-save them?
Hi,
Yes, I figured that something like that might be happening.
I opened and re-saved the rules, and left them over the weekend, but was still facing the same problem.
So I deleted the Results Sources and the Query Rules, waited until I was not getting any OpenSearch results on the search results page, and then recreated them all. Immediately I am getting the same problem, with results variously coming from neither, one or both of the results sources.
One thing: now, when they do appear, the headings on the results blocks are correct, so it appears that part of the problem has been resolved.
- Have you tested if you bring in results from SP in the block instead of OpenSearch?