Forum Discussion
SharePoint online term store (managed meta data service) error, on term move or delete with Chrome
Hi braddn
I just tested again today moving a term from one node to another:
- Chrome 84.0.4147.135 (Official Build) (64-bit) gave me the error
- Internet Explorer11 version 11.1297.17763.0 update version11.0.205 did not give me the error
I thought I was using the same user account in both browsers.
BUT after checking I was using different accounts in each of the browsers (I have a normal and an admin account)
- Chrome was my admin account
- Admin account is NOT a term store admin
- IE was my normal account
- Normal account Is a term store admin
When I added my admin account to be a term store admin I am able to move the term and NOT get the error.
Conclusion :
Firstly, I apologize to the Microsoft team for assuming that the issue was one of browser incompatibility.
Secondly, MIcrosoft new Managed Metadata User interface team : display useful error messages AND / OR don't show my account controls I don't have the rights to use.
Finally, braddn I think if you get your user added as a Term Store admin, you'll not see this error 🙂
Hi braddn
I just tested again today moving a term from one node to another:
- Chrome 84.0.4147.135 (Official Build) (64-bit) gave me the error
- Internet Explorer11 version 11.1297.17763.0 update version11.0.205 did not give me the error
I thought I was using the same user account in both browsers.
BUT after checking I was using different accounts in each of the browsers (I have a normal and an admin account)
- Chrome was my admin account
- Admin account is NOT a term store admin
- IE was my normal account
- Normal account Is a term store admin
When I added my admin account to be a term store admin I am able to move the term and NOT get the error.
Conclusion :
Firstly, I apologize to the Microsoft team for assuming that the issue was one of browser incompatibility.
Secondly, MIcrosoft new Managed Metadata User interface team : display useful error messages AND / OR don't show my account controls I don't have the rights to use.
Finally, braddn I think if you get your user added as a Term Store admin, you'll not see this error 🙂
Dorje-McKinnon thanks for posting this question, I had the same issue today and didn't immediately think it was a permissions problem thanks to the lack of a descriptive error message! I'm a SharePoint admin, but got this error trying to add a term set. Added myself as a term store admin and boom it works.
- Thanks for sharing thenewblack, I had the same issue and solved it after reading your post. 🙂 I did not think it would be a permissions problem because I am a Global Admin. I do agree that a more specific description on the error message would have helped. Something like "You don't have permissions to do this".
thenewblack , great stuff.
I'm glad it helped you out 🙂
