Forum Discussion
SharePoint Online Sites not showing up in Office 365 desktop apps
I'm having an issue for which I can't seem to find a solution. I'm trying to open and save files to a SharePoint Online environment, but Sites are not showing in Word/Excel. I tried on multiple ...
Hi,
We waited some days before posting, thought it needed some time for that exact reason.
Could it be that the user logged in while office 365 didn't yet had the modern authentication and that this feature needs modern authentication?
Thanks!
Ramses
Modern Authentication was the problem for us. Users had signed before it was on.
We have them go to:
Start>Settings(Cog)>Accounts>Access Work or School >[Disconnect 365 Account] > [Re add 365 Account]
- In what application website or page are you having them do this? Is it in admin
That is what I thought and experienced, thank you for confirming with me.
When I disable Modern Authentication and sign in, the sites don't show up. When I enable Modern Authentication and sign in, the sites do show up.
