Forum Discussion
SharePoint Online showing blank page on Firefox 99.0
Hey All, Is anyone else experiencing dead end page loads for any SharePoint Online destination when using Firefox version 99.0? If I browse to the standard https://<domain>.sharepoint.com/_la...
- Microsoft have updated and completed the fix to rectify this situation under service advisory SP357692. Fix and last update confirmed on Thursday, April 14, 2022, 2:00 AM (4/13/2022, 4:00 PM UTC).
Hello Bryce,
We have a same problem on our SharePoint Online but with only few users. they use a firefox 99
If you find a fix for this problem, can you give us the solution on this thread.
On our side, we are also trying to find a solution and come back to you if we find.
Thank you.
We have a same problem on our SharePoint Online but with only few users. they use a firefox 99
If you find a fix for this problem, can you give us the solution on this thread.
On our side, we are also trying to find a solution and come back to you if we find.
Thank you.
Hey Flo_ENSI
If a user is experiencing this issue, they only need to 'force' refresh the page in question. This means:
• Command-Shift-R (Mac OS X)
• Ctrl-F5 (Windows)
Hopefully this helps you and your users to continue using SharePoint while MS fix the issue.
- Hi I have noticed the same behaviour at our site with our users that have automatically upgraded to Firefox version 99.0.1
The workaround that resolved the issue was to manually refresh Firefox. As per these instructions, https://malwaretips.com/blogs/reset-firefox-settings/
Make sure you back up your firefox saved passwords etc before running the refresh
Click the menu icon, then click on “Help”. ...
Click “More troubleshooting information”. ...
Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
Confirm. ...
Click “Finish”.
