Forum Discussion
Bryce McMillan
Apr 12, 2022Iron Contributor
SharePoint Online showing blank page on Firefox 99.0
Hey All, Is anyone else experiencing dead end page loads for any SharePoint Online destination when using Firefox version 99.0? If I browse to the standard https://<domain>.sharepoint.com/_la...
- Apr 20, 2022Microsoft have updated and completed the fix to rectify this situation under service advisory SP357692. Fix and last update confirmed on Thursday, April 14, 2022, 2:00 AM (4/13/2022, 4:00 PM UTC).
Bryce McMillan
Apr 13, 2022Iron Contributor
I'm guessing someone saw this and correlated this with a bunch of support requests. Here's the latest if anyone is following this:
April 13, 2022 7:33 AM
Title: Users can't load modern SharePoint Online sites when using the Firefox browser
User Impact: Users are unable to load SharePoint Online modern sites when using the Firefox browser.
More info: Users can load modern sites with private browsing in Firefox or use any other web browser.
Current status: We've completed development and validation of the code fix. Additionally, we've started to deploy the fix to the affected environment and we suspect that the fix will complete saturation by our next update.
Scope of impact: This issue may impact any user attempting to load SharePoint Online modern sites when using Firefox browser versions 99.0 and above.
Estimated time to resolve: Based on current deployment progress, we expect this problem to be resolved by Wednesday, April 13, 2022, 1:00 PM (3:00 AM UTC).
Root cause: A navigation preload problem is preventing users from loading SharePoint Online modern sites when using the latest versions of the Firefox browser.
Next update by: Wednesday, April 13, 2022, 1:00 PM (3:00 AM UTC)
April 13, 2022 7:33 AM
Title: Users can't load modern SharePoint Online sites when using the Firefox browser
User Impact: Users are unable to load SharePoint Online modern sites when using the Firefox browser.
More info: Users can load modern sites with private browsing in Firefox or use any other web browser.
Current status: We've completed development and validation of the code fix. Additionally, we've started to deploy the fix to the affected environment and we suspect that the fix will complete saturation by our next update.
Scope of impact: This issue may impact any user attempting to load SharePoint Online modern sites when using Firefox browser versions 99.0 and above.
Estimated time to resolve: Based on current deployment progress, we expect this problem to be resolved by Wednesday, April 13, 2022, 1:00 PM (3:00 AM UTC).
Root cause: A navigation preload problem is preventing users from loading SharePoint Online modern sites when using the latest versions of the Firefox browser.
Next update by: Wednesday, April 13, 2022, 1:00 PM (3:00 AM UTC)