Forum Discussion
Sangamesh Sajjan
Dec 29, 2020Copper Contributor
SharePoint Online retention policy not working for Document Library
I have a SharePoint Document Library - DocA, I have setup an Information Management Policy to move items to the recycle bin on Created+1 Days. I am using SharePoint online and have been waiting for ...
m36five
Oct 14, 2021Iron Contributor
After extensive testing and work with Microsoft Premier Support, I was told that the fact that SharePoint retention policies of less than 7 days don't work is "Be-Design [sic] behaviour and there is nothing to little that we can do on this at the moment."
The admin portal allows you to create policies that are less than 7 days without any warning, and Microsoft documentation doesn't explain this. I was told to submit a UserVoice or a suggestion for an update to the technical documentation. I pushed back, as this is not a feature request but a hole in the product and documentation. The SharePoint expiration timer runs weekly so policies of less than 7 days are not expected to work. I submitted a UserVoice but the SharePoint UserVoice service has been eliminated.
The admin portal allows you to create policies that are less than 7 days without any warning, and Microsoft documentation doesn't explain this. I was told to submit a UserVoice or a suggestion for an update to the technical documentation. I pushed back, as this is not a feature request but a hole in the product and documentation. The SharePoint expiration timer runs weekly so policies of less than 7 days are not expected to work. I submitted a UserVoice but the SharePoint UserVoice service has been eliminated.